Stunning Furniture — Local services in New York

I have a lot to say First off it takes days and weeks for them to contact you and tell you anything you want to know , untill you put ur credit through and there ready to make money , Thay seem very nice and understanding and reassuring but that is not the case at all

First off I had a package deal for only 4400$ for everything which was great I was very happy with that , but if I don’t pay it off within 3 months that 4400 turns into 11k yes 11 THOUSAND DOLLARS so don’t go with them unless you have a extra 1500$ for 3 months ,

The main and only reason Iam writeing this review is because I called the store The guy amer I was dealing with and his brother and no one will answer I been texting nonstop Him his brother and the instagram and everyone is ignoreing me , Thay did not send my two carpets It’s been over 2 weeks now Of constant calling and texting and no response ,

The original couch I wanted Was broken the day thay we’re gonna deliver So we had to change that and I had about 3-4 options of couches that can get delivered because mine was broken for some reason ,

Then the bedset I wanted Wasint in stock Then the other one I wanted Thay didn’t have a matching set Same with the dinning room set Everything is ither over budget Or out of stock , amazing how you see the instagram videos of the items are so cheap but when your actually purchasing the bill ranks up pretty quickly ,

Moral of the story I really wouldint buy from here It’s not worth it honestly You won’t get what you want unless you live within a 50mile radius and you will never hear from them again

The only reason it gets 2 stars is because the furniture...

I started following this business online and fell in love with their furniture pieces. My partner and I bought mirror and fireplace that was on a video on their website. When I received my mirror it was dusty when I unwrapped the plastic. Come to find out they gave me the display from the store without the remote that was included that change the colors. I had to go to the store the next day to complain and get my remote. I was told they will be in contact with me. The older brother gave me the run around and just stop returning my messages. After that if the mirror was plugged in it would turn on in the middle of the night by itself and start changing colors. Smh Fast forward almost two years and now the fireplace i purchased went on in the middle of the night and almost caused a fire on a 90 degree day. I don’t have kids so nobody plays with it. When contacting them regarding the issue to see if their was a safety protocol they unfortunately acted like they only know 3 words I need receipt. It baffles me how unprofessional they handle this but it shouldn’t surprise me. They take your money and then they act like they dont know you when their is issues. Cute but cheap...

If I could leave 0 stars I would. These people are liars and scammers. If you are out of state DO NOT ORDER FROM THESE PEOPLE. It took me 6 weeks to get the item, which isn’t the problem. I received half the pieces to the wrong couch. Plus theres a huge whole piece missing. I called the store the same day I received the item and notified them of the situation. Upon inspection he agreed with me and asked would I like for him to send the correct piece out or the missing piece. I choose the missing piece. He told me I should receive it within a week or 2. All this happened in August and here we are wayyyy in November and im still without the piece. Everytime I would call he would say it shipped out already, its at the dock, you should be getting it next week. I never received an email confirmation or anything. Now as of recently I can’t get anyone to answer the phone and they don’t even answer emails. These people sent me the wrong couch and lied through out the whole ordeal about them...