V one Beauty — Local services in New York

ONE STAR FOR SAM!!! BEWARE FOR A COLORING JOB!!! SAVE YOURSELF AND YOUR BEAUTIFUL HAIR GURLFREND!!!!

I used to come here for Kenny (who is amazing), but they told me to try someone else while he’s on an “extended vacation” They gave me SAM. I showed him my Pinterest inspiration photo of an Ash brown balayage with grayish tones.

As he was drying my hair, I was horrified and saw how bad it really was. It was a brassy orange on top, green and gray in the middle, and blonde at the tips. It was splotchy, uneven and not blended well. I wanted to cry. I asked if I can come back another day to fix it since it’s uneven and not the desired look. (Not even close) He proceeded to tell me “that’s how your hair took color, that’s just how it is”. I told him it’s not just about the color, it’s uneven and I should not see bleach streaks at the top of my head. He was dismissive, and brushed off my complaints and said things like “I’ve been doing this for years”, “we gave you a very good price”, “it’s your hair that takes color this way”... THIS HAS NEVER HAPPENED BEFORE and I’ve had plenty of beautiful balayage colorings done. I was so upset I didn’t know what to do so I left because he was not willing to do anything to correct this. On my way out, one of the hair washing ladies said to me “maybe you can try purple shampoo...” So I have to fix your mistake??? It was so rude and unprofessional... I don’t wish this grief on anyone.

Salons make mistakes, and what they’re supposed to do is fix it. What horrible customer service!!!! This will be my last time coming here as a frequent customer. I went to another salon the next day to fix it and all they had to do was toner. This was not offered by Sam, a seemingly simple fix. I was only given a huffy, defensive attitude.

This place has gone DOWNHILL. I think they’re lying about Kenny being away on vacation after reading other older reviews. Do not make the mistake of coming here for a color job. I look like I have a sad rainbow on my head with a flame at the top. Thank god for the wizard at New Light in Brooklyn who was able to fix this at only $65 for toner. My hair now looks exactly like the Pinterest photo. And Sam, who “has been doing this for many years” didn’t know how to fix it... lesson learned.. NEVER AGAIN WILL HE LAY HANDS ON MY HAIR.

See my beautiful hair on the Yelp of New Light Hair Salon in...

More of a 4.5 stars. Came in on a Friday afternoon for a walk-in appointment. Didn't care who worked on my hair, so I am excited to introduce to everyone Ray and Maggie.

Maggie was the one who dyed and washed my hair. The color turned out fantastic, but the service was a bit rough. The place was packed when I arrived and I could tell she was under a lot of pressure. We barely spoke at first. I told her my Chinese wasn't good. I could feel my hair get tugged as she tried to rush. My head felt like it was on an assembly line, and her patience was thinning by the minute. I hear her comment in Cantonese that I had too much hair. It was a battle she couldn't win. I finally asked her about the salon and herself in English. She cheerfully opened up and we chatted away as her grip on my hair finally eased.

Overall, I would say Maggie did a wonderful job. The color was even all around and after a couple of washes, the red is slightly less vibrant, but that's expected. Plus, I am just rocking the red hair. (For those looking for an awesome and affordable shampoo and conditioner for colored hair, I recommend the SheaMoisture Jamaican Black Castor Oil line.)

After Maggie washed my hair, Ray immediately began working on my hair. I requested to have my bangs trimmed and my hair cut 3 inches with layers and he did just that. He was also very rough on my hair, not giving special attention to a couple of tangles in my hair from the wash. He kind of just plowed through the knots, probably pulling out a couple of strands of hair each time (sigh). Overall, I was satisfied with my cut. To be fair, I'm not very picky about my hairstyle. As long as I have bangs that look cute, I'm happy.

Cut + color was $110 before tax and tip.

Would I recommend V One? Definitely. Has V One won me their undying loyalty? Not really. I would definitely go back to V One if I'm in the area, but it's not enough for me to make a trip out just for them (which is what I was hoping V One would be; I'm really tired of searching for a go-to...

I've been here multiple times for haircuts and perms, and it is one of the places I trust in Chinatown.

There is little seating area, so you may have to cram if you are waiting. However they do have a separate seating area for people currently getting their hair done.

The hairwashers are nice and make sure to check the water before massaging your hair. They also use good products that have a nice smell that stays in your hair for a while.

I request hairstyles that are a bit hard to do, but the hairdresser always understands what I want. I do see other reviews saying they cut the hair too short, which I can agree with. Initially I wouldn't like it because it doesn't look like the hairstyle I requested, but after a couple days to a week later, the hair grew out to be the style I requested or something better that suited my face shape while also having a similar style. My experience with getting perms here is also similar, as they always have made sure the perm was correct and wasn't sitting in my hair too long.

Prices are decent, very similar to other salons, but on the expensive side for other businesses...