Unfortunately, I differ a lot from what you say. I went there for two days and both days they said different things. That time, what they indicated was to ask me for different tests and vaccines to the point of making me go and get polio and covid vaccines somewhere else. Then they asked me for the reports in pdf. and the guy at the reception had said that he already had everything ready, then they sent me to go to the doctor that I needed everything from the doctor, then that I had another exam due and that you could do it but it didn't guarantee that It would be this week, maybe the other week, all the reception people said different things, we felt discriminated against for speaking Spanish, better say that they will not serve Hispanics and we avoid so many unnecessary expenses. Then the guy indicates that he is not going to return the money, but 80% due to politics. We told him there that we were going to call the police and there he decided to revert the entire amount to the card for not having received services here. Then they called my wife on her cell phone so that she could withdraw the opinion that I made. Thank you for wasting our time and at least returning the money. Two days we wasted time in your office and everyone said different opinions. Remember that we are not animals, we are human beings.
We felt discrimination and that no one coordinated the information. It's scary, terrifying, to go to these types of sites that discriminate against us for being Hispanic.
I don't have to say much about the doctors because I never saw them the two days they made me waste my time and money, sad that they play with time and the poor coordination and mistreatment, all 4 of them at the reception gave different information, we left crying and with terrible helplessness for...
Ā Ā Ā Read moreThe worst attention I have had, they do not coordinate and they did not want to return my money because they did not attend to me, they told me to take a laboratory test that expired on January 17 and they do not know what they are doing, it is scary to go when they see that they do not know nothing Unfortunately, I differ a lot from what you say. I went there for two days and both days they said different things. That time, what they indicated was to ask me for different tests and vaccines to the point of making me go and get polio and covid vaccines somewhere else. Then they asked me for the reports in pdf. and the guy at the reception had said that he already had everything ready, then they sent me to go to the doctor that I needed everything from the doctor, then that I had another exam due and that you could do it but it didn't guarantee that It would be this week, maybe the other week, all the reception people said different things, we felt discriminated against for speaking Spanish, better say that they will not serve Hispanics and we avoid so many unnecessary expenses. Then the guy indicates that he is not going to return the money, but 80% due to politics. We told him there that we were going to call the police and there he decided to revert the entire amount to the card for not having received services here. Then they called my wife on her cell phone so that she could withdraw the opinion that I made. Thank you for wasting our time and at least returning the money. Two days we wasted time in your office and everyone said different opinions. Remember that we are not animals, we are...
Ā Ā Ā Read moreI am really upset. I realized I don't trust these people. I now have secondary insurance and the front desk asked me to pay a copay. They can submit it to the secondary along with the balance. Or they could wait for the COB response. Rude and greedy! She actually asked "why do you have 2 insurances? Your insurance will get cancelled when they realize you have another insurance. Are you going to pay us?" My secondary insurance clearly states secondary on the eligibility check and is aware of the other insurance. All that extra money coming from the secondary insurance. Why should I stay there and get sub-par treatment like this over...
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