So incredibly disappointed with this store. I went in on a lunch break and ordered what I thought was a love seat…..it was for the second floor and we had just moved into our home and knew there were size constraints for what would fit after not being able to move some of our furniture up there when we moved in. Anyway, the delivery arrived after waiting several weeks and they showed up with a full size couch. My husband question the delivery team but they said they couldn’t do anything about it because that was what was ordered even though we thought we ordered a love seat. No one showed us the order just told me how much it was and charged our card. The receipt did say queen sleeper on it but I honestly didn’t notice it. We paid $1300+ for this sofa. It’s now in the middle of my home with no where to go and the store will do nothing to rectify the situation. I called several times, had to request a response twice. The one clerk told me she has no idea what’s going on and that I have to call back the next day to speak to Autumn. Even though I had previously spoken to the clerk and she told me she would talk to someone and get back to me. She never got back to me. The clerk who placed our order refused to take any responsibility for the issue, not even acknowledging maybe she just misunderstood what my request was. Nothing. She was rude and sassy. She also told me she would follow up with her manager and someone would email or call me. Still no response. I offered to even take a 50% reduction in refund because we have literally no use for this couch and it’s in the middle of our house with no where to go. She wouldn’t do anything to try to help at all. We are new to this area and we were excited to shop local but will never...
   Read moreAMAZING customer service! I walked in and immediately was greeted by Nathan! At first I wasn’t too sure of what I was looking for I just wanted to get an idea (although I was kind of interested in one specific style) and he was very informative on everything I had questions about regarding that style, and he gave me a variety of options to choose from!! I definitely will be back!! Very clean on the inside too...
   Read moreCallie ❤️ was super knowledgeable about the products in the store. I love her personality. She greeted me right away as soon as I entered the store. I will definitely buy from her. I bought my living room furniture here. I also met Christopher Ryan himself, he was so good too. I love this small family feel to his business. Very customer focus. Great...
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