DICK'S Sporting Goods — Local services in Niles

No one asked me if I needed help. I interrupted the gentleman near the football equipment. I had to repeat myself because I interrupted his phone conversation. He was wearing earbuds that I didn't see at first. He told me the sale was only online. Thanks, but I found them sir. Cashier didn't have knowledge of the sales/ discounts either. She kept telling me it's only online. No ma'am it wasn't. No response from a manager when cashier called. Line getting longer. 15 min later the other cashier opens her register and gives the code for the discount. Finally I can leave Niles, Oh. I will not be back. I should have went to the Boardman store like I have been doing in the past. This was the evening of...

The staff was very helpful and courteous however i give it 3 stars because the rep placed an online order in the store because some of the items i wanted had to ship and the item they had on the shelf and in my hand was set for instore pickup. However they told me I couldn't take it home because their system took 2 hrs to process the order. Completely unacceptable if you ask me. I had to put my item i paid for back on the shelf, drive home and wait to get the email telling me i was allowed to pick it up then drive back to the store an hour later and get my stuff. Horrible customer service if you ask me. But at least the staff...

Should be a zero star but option wasn't available. This store has no selection on golf shoes, clothes (larger sizes) . Went in for golf shoes and my options were to look like a senior citizen or a young duesch bag #imnothappy. Golf gloves only went to XL when they should carry XXL . I've been to this location three times now and wonder if it's going out of business or they just don't care. Please fill the store with more products so the selection is better. #notgoinghereagain...