Windsor — Local services in Orem

Love the clothes and most of the employees are super sweet besides one employee has been rude to my husband.She was wearing a butterfly hairclip and had pink hair dye ends. This has happened multiple times with different visits. There would be other people waiting in front of the dressing rooms and he would be the only one asked to leave. He was just waiting outside like other people right next to him. I have had friends be there with me waiting in the same spot and never asked to leave. Last time this happened I was with my friends and him and he was the only asked to leave. I have seen other men waiting for their girlfriends and wifes is the same spot. He is very respectful just looking at the ground minding his own business waiting for me I feel like my husband should have just as much of a right to wait for me as others do. I would understand if it was a rule applied to all people, but it is not. I don't mind having rules unless it is only applied to certain people. It had been selectively enforced. None of the other employees have done this to my husband. Just this same girl. Twice now. Everyone else has been super sweet and kind besides this one employee. So if you're trying to go on a shopping date with your significant other I would not...

Honestly the dresses were pretty and at a good price. They were not super high-quality but my wife knew that going in. Unfortunately we had a really bad experience with one of the associates. I didn’t get her name but she had teal hair and was repeatedly rude regarding the dressing rooms. She chewed us out when I tried to give my wife a dress in a different size, and wouldn’t listen to an explanation. Then I stepped into the dressing room to help her zip up a dress and the same associate yelled at me to “get out” since two people can’t be in the dressing room together. An understandable policy - but executed in a really rude and off-putting way. Overall this one employee made us feel uncomfortable and frustrated enough that we left without purchasing anything. As someone who has worked and managed retail clothing stores I know customer service goes a long way, it seems this employee could benefit from...

To start off, the store itself is amazing, so many great items to choose from, and the mannequins offer spectacular outfit inspiration. However, my review is being updated in regards to the level customer service I received during my checkout process. The woman checking me and another guest out was rude, unprofessional, and looked annoyed with helping us. I work in the customer service industry so I know that some days can be difficult but this lady was just on one! I expect the level of customer service to be equal each time I come in to shop but that has not been the case with the girls...