I've been a patron of Versus for a long time now, but due to recent happenings I'll be taking my business elsewhere.
I used to love Versus and have been going since they opened. I've been there for Magic The Gathering and One Piece products as well as various tournaments, be it Smash Brothers or MTG Standard. Their prices are pretty average, that is to say that you could easily buy all your products online at a competitive price compared to Versus, but I always bought from Versus anyways because I enjoy supporting local card stores and the local community. Just like every company, they have their own amount of internal turmoil on the management side of things, but Versus' seems to have spiked within this last year and even more-so within the last few months. Products ordered through Versus not arriving for two months when you could easily get it within 5 days of ordering online, employees being laid off out of nowhere only for job listings to open back up only two weeks later, and the store having to shut its doors for a day or two due to aforementioned layoffs to just list a few. Versus does not seem to care about it's employees and little sense of urgency when it comes to client orders. I've also heard rumors of the main manager of Versus using AI to write announcements to the community or posts on social media. Additionally to that I've also seen some suspect images being used that strongly resemble AI generated images being used for aforementioned community announcements/social media posts. If these rumors are true, if the manager is too lazy to write a few paragraphs, it really makes you think what other corners they are cutting.
Again, I used to love Versus. And I still enjoy the fact that they're a local card store, however due to their treatment of employees and how they handle various practices, I no longer deem them worth of my business and suggest that you do the same. If you, like me, wish to continue supporting local card stores, and want to have stronger piece of mind over your purchase being ethical, instead consider some of these alternatives to Versus; Trainer's Backpack, The Haven Tabletop Games, Campus Cards and Games 2 or...
Read moreVersus is an absolute gem for any card game enthusiast! The selection is unmatched, with a wide variety of games, from Pokémon to Lorcana to One Piece and everything in between. The staff is incredibly knowledgeable and passionate, always ready to offer to help you find exactly what you need. Customer service is top tier and it’s not often you even have the store owner stepping up just as much as the employees.The store has a welcoming atmosphere, perfect for both seasoned players and newcomers. Whether you’re looking to expand your collection or discover a new game, Versus is the place to go. I can’t recommend it enough—this is literally hands down the best card game store around!
Which is why it’s truly disappointing to see such negative and slanderous reviews that don’t honestly reflect the hard work and dedication of not only owner of Versus but also their employees. They take great pride in providing high-quality products and exceptional service to their customers, and it’s disheartening to see their reputation unfairly tarnished. Versus has always strived to address any genuine concerns, clearly valuing their customers and has continuously done an amazing job to create a positive experience for everyone who visits them. And I say this as my personal and genuine opinion and from my own experience with them these last three years.
So please don’t let the lies on here mislead you and discourage you from going in and checking Versus Games out when you’re...
Read moreI am part of the Florida Sabacc League (FLSL) and we had scheduled over a month out to have an event at this location. Somewhere new, and somewhere we could support a small business! I have had nothing but positive interactions since the first time I met the Store Manager, Ryan, and he has been nothing but communicative, welcoming, and accommodating! I had shared our event online and although we only had a handful of people in attendance, Ryan had gone out of his way to put on a Star Wars themed lo-fi for ambiance, a Star Wars movie on another TV, and interviews from Star Wars Celebration on a 3rd TV prior to our arrival. He was constantly checking-in with us to see how we were doing and he came over to learn more on how to play (visually) while still attending to customers coming into the store. We had such a great time that we will be planning another event in the future, for sure, and we can't wait! 10/10 would recommend on the customer service alone! Also placed an order for play mats...
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