The UPS Store — Local services in Oxford Township

I received a notice on my door that I wasn't available when they tried to deliver my package when I was definitely home. The notice said I could get my package the next day at a UPS store. So I tracked my package with the number provided on the note, and it said it was awaiting customer pickup. I drove to the store for the woman at the counter to tell me that "your package isn't in the system, it just automatically says it's ready even if it isn't." At the time it was 12:30 and she told me to come back after 1:00. I called the store around 1:20 to ask if my package was ready, and I was told it was. I drove to the store to find a 'back in 10 minutes' sign posted on the locked door. I waited for over ten minutes outside the store!

Very bad...

Unfriendly and unhelpful! I went there to return my order and asked a question Why my purchase order from retailers/senders were sometimes sent back ? They didn’t explain, rather defended themselves (they cannot change the address blah blah blah). I don’t know your supply chain but I wanted to who Who/How should I approach???? A b.lady went to the back and gave me a phone number of UPS….. I called UPS and they needed tracking number… I told them I have no tracking number but I have a story to tell….. so and so! At the end of the day it was a useless and wasting my energy with these people. You should listen before judgement!!!! I am Asian, English is my...

I frequent this ups store I would say weekly and the employees in general do an awesome job. Today though I have started a new business an I’ll tell you what if wasn’t for Hailey offering so much unexpected and over the top help my new business shipping is going to be so so seemless thanks to asst manger Haley. I hope I spelled your name right because you deserve to be noted for your expertise in your occupation. Thanks again for the hospitality and being one in few people in America left that appreciate a good career and are happy to be at there place...