Banter by Piercing Pagoda — Local services in Palm Desert

I have purchased earrings for my girlfriend from this stand before with no problems but this time i had a horrible experience. I came in today only wanting to get one ear pierced. I did not get the woman’s name because she did not return the receipt when she gave me my money back, but the larger woman with glasses started to give me attitude all because i wanted to change the earrings i picked out to be pierced. I understand we had to go through the whole process of ringing me up again, but nobody asked for those unnecessary facial expressions and attitude she was handing out. She still wanted to charge me over $50 for one ear. I would rather spend my money somewhere else like at real tattoo shop with real professionals that will pierce your ears stress free. I did not even trust the woman to pierce my ear in fear she would retaliate somehow by sabotaging my ear piercing. I wish i could give no stars to this fine establishment. I hope this stand closes like the rest of the stands in the soon to be vacant mall you...

I visited while on vacation to get permanent jewelry. I specifically asked for a shorter chain since gold can stretch, but the associate pressured me into leaving it longer “for comfort.” They also charged me double- once you go past 7 inches of chain, they count it as two. Instead of being charged for 7 inches, I was charged twice for 7.5. Less than a month later, the chain broke off completely. For something marketed as “permanent,” it felt like nothing more than a cash grab. I wouldn’t recommend. save your money and...

My daughter is 5 1/2 and got her ears pierced here. She was excited, but scared. The 2 associates were awesome with her. The lady was perfect on knowing the exact location for her earring hole and she and the gentleman offered to do both ears simultaneously. They worked awesome with her and gave her lollipops at the end. It was a good experience....