Room & Board — Local services in Palm Springs

I was greatly impressed by the customer service provided by Monica Allen. Firstly, she is warm, welcoming, almost like visiting an old friend. This type of rapport is rare these days. She was also extremely knowledgeable and assisted us with careful attention. It is quite amazing how she manages the busy day, a graceful flow assisting all clients, but I never felt left hanging.

Prior to my visit, other brands topped my list, but now I must say I have been totally sold! For comparison , I visited other furniture stores in the area, even ones with higher price tags, however, none came close to Room and Board.

Premium quality with dedicated customer service is unparalleled.

Thank you Monica, for the spectacular...

Very impressed with Room & Board's showrooms, their furnishings and the design consultants in the showrooms. Wonderful product, great service and the showrooms are lovely and organized. My main contact person since 4/2023 (Palm Springs) is Doug Truesdale. I started with Gina Fischer at the Costa Mesa store in late 2022. Their customer service is remarkable: kind, respectful, knowledgeable, great communication skills, professional, helpful and caring. Doug and I are still working together on projects with periodic assistance from Monica Allen if Doug is not available. Thank you Room & Board for the wonderful customer experience we are given. Doug is awesome and the best in all aspects of his position and...

Though it’s a smaller store, the level of customer service at Room & Board is unparalleled, and the Palm Springs location is no exception. So happy that Monica transferred from the LA store to the desert - she is wonderfully helpful to work with! And even though they don’t have everything on the showroom floor, they are always happy to provide samples or do what they can to help visualize the finished product....