Karma and Luck - Grand Canal Shoppes at the Venetian — Local services in Paradise

First off, I want to say how much I love the remodel—the store truly looks beautiful. I’ve been shopping at this location for many years whenever I visit my grandmother, and it’s always been a special part of my trips.

Unfortunately, today was the first time I left feeling like I may not return. During my visit, I was followed closely and aggressively by a sales associate. While I understand the intention may have been to help, it felt overwhelming and intrusive. I wasn’t given the space or time to browse and connect with the pieces on my own.

At one point, she made a comment about when I was due—seemingly trying to use it as a sales tactic to connect me to a specific piece. The interaction felt more like a high-pressure car sale than the warm, personal experience I’ve always associated with this store.

It’s disheartening to see such a shift in the shopping experience. I’ve always enjoyed picking out a piece of jewelry during my visits, but unfortunately, I don’t see myself returning after today. I truly just wanted to get out of the store, which is what I did. I truly hope the team can find a balance between excellent customer service and giving loyal customers the space to explore, not pass judgement and enjoy the products at their own pace.

Wishing you all the best in continuing to build a beautiful space with a team that reflects the welcoming spirit the...

Great Experience at Karma and Luck (Location:Grand Canal Shoppes at The Venetian Resort Las Vegas) I stopped by the store during an official trip to Vegas to explore gifts option for my sister and had a truly great experience. The energy inside the shop was calm, welcoming, and very well organized. Tautiana was super helpful, as Software Developer I don't know much about the importance of zodiac signs but she took the time to explain everything in detail about zodiac signs and how different jewelry connects to them. You could tell she genuinely knew her stuff and cared about what she was doing. She and the Store Manager were both working nonstop, helping every customer with a smile, and still managed to stay patient and friendly the entire time. That’s honestly not easy to do, and it stood out to me. Big thanks to the team and especially to Tautiana for being so kind and knowledgeable. She really inspired me with her dedication and positive energy. I just want to say to anyone visiting stores like this please take a moment to notice how much hard work the staff put in. They work tirelessly, non-stop for hours to make sure every customer is helped, and they deserve alot of...

During my trip to the Venetian Hotel in Las Vegas, I had the pleasure of visiting Karma and Luck. It was truly an exceptional experience. Rom, the attendant, displayed remarkable attentiveness and kindness, patiently addressing all of our inquiries. The store itself emanated a sense of peace and beauty, enhancing the overall ambiance. The array of jewelry available was simply breathtaking, particularly the astonishingly beautiful tree of life pieces. Additionally, the selection of small accessories was beyond belief. I wholeheartedly recommend this store to anyone visiting Las Vegas or anywhere else in the world. I'm already looking forward to returning on my next trip, wherever...