Marshall Rousso — Local services in Paradise

This review may change tomorrow morning, however as it stands right now a 1 star is all it gets. This morning I stopped in the store and found a very cute pair of sandals. I purchased them for a total price of $31.00. I wore them out of the store so I did not receive a box for them.. I did receive a bag for my other shoes. The I took the receipt to the room which was subsequently cleaned up by housekeeping as trash. We left the hotel and went to macys and when walking in the store the shoe strap broke. I was forced to buy new shoes at macys to wear for the day. Upon our return to the resort I attempted to return the shoes for an in store credit or anything and was denied... they did not even last 30 mins. The manager refused to speak to me over the phone. I will make sure not a single person I know and others know this is the customer service and quality of the items sold in this...

Purchased a pair of reading glasses with Swarovski Crystals from their Vegas store at the Venetian. The side broke within three weeks from a weakened joint, and these were not cheap. I called the store, and they gave me an address to return the product promising to replace them upon receipt. They DID NOT replace them and I heard nothing back by way of explanation, So UNIMPRESSED !!! You would think that Customer Care would be a priority at a top hotel store in LAS VEGAS Don’t be fooled by all the glitter. The return policy is one of simply IGNORING YOU if you live...

Shopping at the DFW Airport location was wonderful! Niomi and Nikki were polite, professional and a delight to work with. My companion and I bought a few items like a Michael Ribikoff dress in blue and some shoes. I really want you to know how great those two young ladies are and what assets they are to your company!! They deserve all kinds of kudos. The store was great as well. Clean, organized and well lit. I worked in retail for many years and I would have been proud to work with...