Gold 7 Beauty Supply — Local services in Plano

Firstly, I am so extremely angry that this would happen. I went to this place 2 days ago. I was trying to replace my current wig because I was going to a party and I was also going to be filming soon and wanted something my director will be happy with.

The wigv that I saw on the display mannequin head was wavy and long with defined waves, fresh and new. That is what I had hoped to purchase. Unfortunately, there was only one wig in my color, which was fine. They said I got the last one. But they never indicated that it was used or had been a display wig. I've surmised that it was because the hair unit that I pulled out of the package I'd purchased at full price was not the same fresh and brand new wig that was even on the mannequin in the store. I could not believe it!!

The wig cost me $50! I rarely pay that much for a synthetic unit. When I took it out of the package after getting home, I noticed that it was not attached to anything which is really strange because most of the time a brand new wig is attached at the scalp base to the cardboard that surrounds it and then you have to go through the motions of detaching the wig and taking all of the tags off. There was one tag on the way, which would have been left on from a display mannequin head. Everything else was off of the wig and it was obviously in bad condition.

There were no defined waves, the wig was extremely tangled and uncombed. It looked like someone had been wearing it for at least several months!! I was crushed because my event was that night and because I needed the wig for filming. I am a film and stage actress in the DFW area, a vlogger and influencer, so my hair has to look put together. And I am a newly single mom, so I don't have the extra funds to purchase a wig only to have to turn around and purchase another one from another beauty supplier. This beauty supplier had a non refund/return policy. Who does that to someone??

This establishment has no credibility, no integrity, and I would seriously consider other sources for your beauty needs instead of this location. You may just be buying a used wig without...

I wear clip in human hair extensions on the hunt for a new set. usually buy mine at Sally's Beauty Supply for the past eight to nine years I wanted to see what else was out there. My hair colorist said that her clients go to Gold 7 and to check it out for or extensions. Oh my goodness! Hair, wall to wall and all kinds of Beauty products also! It's like a One-Stop shop. but I will write another review once I go back to get my hair extensions because I will spend more time in the store. Don't call them for pricing they will not give it to you over the phone. I'm thinking maybe because they will let you barter with them on price? I wear clip in human hair extensions. I usually buy my hair extensions at Sally's I've been happy with the product from there but I wanted to see what else was out there. At Sally's you cannot look inside the packaging you just have the little swatches to use your best judgement. Gold 7 they open the box for you so if you want you can feel it or hold it up to your own hair four color match. Like at Sally's in most places I would imagine no returns on the hair which makes sense. I'm thinking maybe they don't give you pricing over the phone because they will let you barter with them a little. If the most part their prices are competitive with the other places that I know of and the quality seems to be about the same like I said I did not buy the hair extensions when I was there I bought a synthetic clip in wefts and let's face it synthetic hair is what it is and I don't know how to take care and let's face it synthetic hair is what it is and it's also my first time purchasing synthetic hair. but I will be going back for...

Lots of selection, but I wouldn't say it's worth it because of the very rude and hostile service from the workers. I am a black woman who also came in with my black aunt, grandmother, ans younger cousin. They were very judgemental throughout the entire experience, and when my aunt was trying to get their attention to purchase a wig they were very dismissive and quick to leave her. We were with my younger cousin who is very hyper and was running around the store without touching anything or bumping into anyone. Even though there wasn't many people in the store at the time, I was still trying my best trying to bring my cousin and stop him. The entire time i was trying to do so I was met with the workers who were giving judgemental glances and even trying to silence my cousin themselves when I was already trying to do so. At the end when we went to pay a man who I assume was working there was giving my younger cousin a nasty look because my younger cousin was throwing a bit of a fit, which is normal for young children. I had told him to stop looking at him in such a rude way and let me handle my younger cousin myself and he proceeds to tell us to get a hold of the child and how this isn't a playground even though we were trying hard clearly! I feel it was rude and overstepping a boundary that is not yours to comment on if we were trying to handle the situation and not putting his input if the child is doing nothing to destroy or disrupt your business! That is the last you will see of us and if you have a child that is a bit on the hyper side I would stay clear of that place unless you want to be judged and taught how to calm down...