Jack in the Box — Restaurant in Plano

If you go here, you have to go during the day time. The evening/night crew is horrible. Always running out of certain menu items because they're too lazy to make more. I ordered chicken strips and the size of them look like chicken nuggets. My curly fries look like they came out of a blender. I think I'll stick to ordering from here for breakfast and not dinner...... Update 12/12/2018.... Evening/night crew is still horrible. I go here sometimes and it feels like I'm being punked. We will never eat here again.... Update 05/21/2020 I decided to give it another try. This time I noticed that every time I eat here, I feel sick to my stomach the very next day.. This was the final straw for me

10/06/2021… We tried it again after the remodel thinking that things "may be different". Psyched myself up. I ordered two combos. One combo, my french fries tasted like a baked potato. I also got jalapeños added to one of the burgers and when we got home to open it, the jalapeños were on the wrong burger.. I can honestly say that I’ve never had a great experience from this location.

04/28/2024… This place is still the same. The people that works the drive through can never get your order right. You clearly say one thing and they put something else. The food is still mediocre and the kiosks are always either broken or the...

It's a convenient spot but not worth trying to get a decent meal. Bread and tacos are stale most of the time. Orders are ALWAYS wrong. Forget about asking for sauces. You might find missing food items too. Even if your order is fulfilled almost all the way, they will cheap their way onto every item. Like maybe only a teaspoon of meat in your taco, maybe just 2 shreds of lettuce, or no condiments for your burger. I said "almost" previously because after moving to this area, I can with 100% surety tell you that my order has never been made right. I dont even ask for much, I usually just want 2 tacos. I've been wanting to write a review about this disappointing place for a while now, but I kept trying to give them the benefit of the doubt. I would seriously recommend driving the extra few miles to seek a better service at another Jack- or go for one of their...

Rudest employee and worse experience I've ever had with jack in the box. Most jack in the boxs are great. This one used to be. My best friend has worked for Jack in the box since we were teenagers off and on. She was a general manager and district manager in Idaho and I have a good amount of experience and exposure from many different states and cities. This sadly is a reflection of how customer service has declined in some areas. I bought food and ice water. I had a cup from 7-11 with me and topped off with some ice and your employer became so hostile and aggressive over ice. It's over a hundred degrees outside and I have to wait for the bus to get home. Sorry if you don't want your customers to use your ice machine to cool down or get heat stroke or dehydrated. I won't spend my money here again then. So disrespectful and...