DICK'S Sporting Goods — Local services in Pleasant Prairie

Updated Review - 10/3/23: I needed a new Milwaukee Brewers hat for the playoff game I was going to see. I like the 47 Brand of hats. I knew Dick’s would have what I needed…. and they did! I bought it and went to the game. The bad news is the Brewers lost. 🥲. But I now have a cool new hat! One other thing…. Everyone at Dick’s was super friendly, helpful, and fast! —————————————————————————- We had purchased some gloves from Dick’s online…. and when we got them they still had the anti-theft device connected. So we went to the Dick’s Sporting Goods store. The guy at the front desk removed the device in about 10 seconds. He was super friendly and helpful. We decided to walk around the store and do some shopping. That was when we found The North Face gloves for our granddaughter. Dick’s is always a fun place to shop. They have everything you would ever want that is sports related. The stores are always clean…. And the staff is friendly...

I stopped in today to buy golf balls. Four employees were at the golf desk talking. I purposely stood and stared at the golf balls to see how long it would take for one of them to ask me if I needed help. And just as I suspected they just continue to talk and not help me. I grabbed what I wanted and headed for the check out. One cashier and seven customers in line. I saw the cashier call twice for help, meanwhile those same four employees continued to stand at the golf desk doing nothing. I put the golf balls back on the shelf and will be giving my money to someone else. This is one of the reasons people are buying things off of Amazon. No lazy poor attitude employees to deal with most everything is a little cheaper and it...

It always makes me sad to walk into a store and see a huge mess while employees are standing around chatting. We were probably the first ones in the store and there were gloves and hats all over the floor. I even took a picture of it because I couldn’t believe how bad it was. Like someone started to put together a display and left it. Meanwhile three female employees were standing around chatting the whole time we were there (about a half hour). I saw only one other customer the whole time were were in the store. Not one of them asked if we needed help with anything. At least the cashier was nice. I want to like this place,...