St Lucie Jewelry and Coins — Local services in Port Saint Lucie

I bought diamond studs set in yellow 14k gold in February 2021, and all of a sudden the gold turned brassy looking. I know they were not new but I had never experienced any of my real gold turning brassy looking. If there was nothing that they could do I was prepared to tell them I want the diamonds reset. Upon arrival I told the ladies behind the counter why I was there. One of the ladies stated that medication can do that, the other lady stated that our skin makeup can do that as well. I told them I own a lot of jewelry and that has never happened… I asked them that I would like Randy (jeweler) to look at them. At this point Randy had heard the conversation and stated if I could give him a minute he would take a look at them, and he did! As soon as he saw them he stated they needed polishing and went and polished them and they look brand new! I highly recommend Randy, he has done work on some of my jewelry such as replaced a diamond that fell out of a ring, and he fixed a very delicate ankle bracelet with diamonds, hearts and pearls. Everything he has fixed has had no problems and I was so very grateful he was able to take care of my studs and he did not...

My wife and I visited the, St Lucie Jewelry & Coin, store just to see what jewelry they carried. My wife liked the lab grown diamonds they had in their display case. We were initially greeted by assistant manager, Payten, who was very pleasant and knowledgeable regarding their products. She was soon assisted by Natalie, who was also very pleasant and knowledgeable regarding their jewelry. We left with a great amount of knowledge about the diamonds. I returned without my wife a few days later and again was assisted by Payten and Natalie. They were very helpful and made it easy for me to purchase one of the diamonds that my wife was looking at and very much liked. They also helped me find a setting that complimented the diamond that I selected. They answered every question I had. Both Payton and Natalie were very professional and exhibited excellent customer service skills. And they were just plain pleasant to work with. Everything about this purchase was amazing. Also, Jose set the diamond perfectly. I’m sure I will be back to make more purchases. 5 star experience and awesome jewelry. Thanks Payton...

👎🏻👎🏻👎🏻This jewelry store is a complete scam. I brought my diamond ring in for cleaning and polishing, and they swapped my real diamond with a fake one. I asked them to do it quickly, and they told me to come back in 40 minutes and that they would call me if it was ready sooner. When I returned after only 30 minutes, the ring was already done, they never called. On top of that, the ring looked NOT cleaner, and they charged me $99 for the so-called “cleaning.” I didn’t want to argue, so I just told them it wasn’t what I expected and left.

Three days later, I went to another jeweler on US-1 (Diamond Center) where I originally purchased the ring and diamond. They immediately discovered that the diamond on my ring had been swapped out. That means this store literally stole my diamond. This place should be called a den of thieves, not a jewelry store. I still can’t believe it happened. Do NOT go here unless you want...