CB2 — Local services in Portland

Beware of their "sales" and customer service! I purchased a sofa on June 23rd on a sale. I was told it would be delivered July 8th, they called me on the 8th in the morning to tell me sofa was late and would be delivered on the 15th. On the 15th the truck arrived with another item (a mirror) and the driver told me he didn't have the sofa. He didn't know anything about it, the warehouse person we called didn't know anything about it but suggested I was not going to get it. After hours on the phone and talking to 3 supervisors that didn't know or care about the sofa, one of the managers told me that they had the wrong number of sofas in the inventory and I was not going to get the sofa. They "offer" me a 20% discount on a FULL price item which is basically 5% more than what I get if I sign on for texts. They knew from the beginning that they had sold more sofas during the sale than they had in stock and customer service, basically told me they did not care about it. I used to be a loyal customer for CB2 but I'll never buy another item from them, ever. (By the way, the mirror came...

FINALLY, CB2 in Portland!! I am so happy. I was able to attend the opening event at the Pearl location last night – the store was beautiful and the staff were wonderful. If you’re looking for modern/chic furniture & decor you’ve found the place. I have quite a few CB2 pieces and can confirm the price is fair for the quality and aesthetic. I wish a had taken photos of the store but I guess I was too busy drooling, so here’s a photo of a vase I brought home. ☺️ Go here, you’ll love it.

*update – I’ve been in quite a few times now since the opening and seriously, the staff is always amazing. I wanted to acknowledge Terry particularly, who is especially friendly...

This is a beautiful shop with really great people working inside. We were shopping for a couch and kept coming back in to sit on one we were interested in and the staff humored us the whole time. They were super helpful and went above and beyond for us. We decided to purchase the couch after we got home, but the website showed it was sold out. We called the store and they tried to place the order for us but also ran into the same issue. They continued to keep checking to see if the couch would become available and called us as soon as it did. We were so impressed and will definitely continue...