OnPoint Community Credit Union — Local services in Portland

I was in today after the mandatory indoor face mask law went into effect and just the tellers were wearing masks. When I brought this up to the teller manager she claimed they were practicing "social distancing." The law in Oregon is face masks are required indoors, you need to follow the law.

Also if you have any worries or preexisting conditions do not go into the private rooms lining the main teller area. People are sitting in these rooms with no mask on then inviting people in to help them. They are wearing a mask when they come out to help but that doesn't fix the fact that all the air and surfaces in that tiny box could be contaminated.

I'm ashamed that the bank that I've been with for many years can't follow simple rules and is willing to put peoples lives at risk. Wear a mask!

Just wanted to update with the response I received from Tory at OnPoint and Advantis when it comes to mask policy:

Tory at OnPoint

Bo, thanks for the phone conversation today and the emails. As you requested, here is the guidance we are following as directed by the Governor’s office. Let me know if you have any questions. Thank you for caring. Together we will help stop the spread.

Advantis

Thank you for your email and inquiry on Advantis’s mask policy. We are required to wear masks at all times in all of our locations and back offices. Our branches do also have a limitation as to how many people we serve inside at a time. Advantis does offer a lot of remote services as well to our members to avoid entering a branch if they do not want to. Please let me know if you have any additional questions.

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