Regal Pioneer Place — Local services in Portland

$31 and 5000 calories later, I enjoyed my Regal Cinemas experience.

Some of us know that movie studios have Regal Cinemas by the b*lls. Movie Studios keep nearly 100% of the money for the first 15 days and the theaters nearly-sole revenue stream is concessions. That's the Theater Model. It's just the way it is.

So, let's get back to my 5000 calorie movie. First, that's enough calories to run a marathon. Yep, serious. I bought the 64oz Sprite, Medium Bag of Popcorn with "heart attack amount" of butter flavoring, Sour Patch Kids, some other Sour candy, and some Peanut M&Ms. I ate the whole damn thing. I admit I did have trouble calculating simple math due to the probable insulin shock I was experiencing but that's expected.

All in all, it was a great day at the movies. If you can sympathize with the crappy Corporate behemoth known as Regal Cinemas, you can order your $6 beverage and your $4 candy with your chin held high.

UPDATE: So after going back again last week, I encountered a Level 10 Douchebag working the ticket window. This gentleman, one by one, waited for anyone to say anything about the ticket prices, then would utter his 'go-to' answer of "Oh, did you not want the ticket?" He would then proceed to 'act naive' when each customer replied , "Um, no, i never said that. Why would I turn around and leave?"

"Oh, because I heard you complain about the ticket prices..it didn't sound like you wanted it," said the dicky ticket-window male.

Yep. There is a major douchecannon working the ticket window at this location. Bigger guy, dark hair, possibly middle-eastern or hispanic descent. Make sure to mess with him mentally and let...

My review is related to customer service only.

I went and saw a movie yesterday at this theater. We were seeing IT, and there were a good number of people in the theater. There was a couple in the front row who came in clearly reeking of pot, and who were blatantly drinking out of the woman's purse the entire movie. They would NOT be quiet, and loudly talked through the entire movie. Four separate times a staff member or manager came in and asked them to be quiet. They never did. Actually, they got louder and flipped off the rest of the audience.

While I appreciate that the staff tried to remedy the problem peacefully, how many complaints before someone gets booted? I felt like the enjoyment of everyone else in the theater (and many of us had gone up and asked these people to quiet down as well) was made secondary to these two idiots. I know managers have a tough job, and you shouldn't just boot someone complaint number one. That said, when the same people are defiantly ruining the movie for everyone else, it's insulting to me that they're allowed to stay, and it makes me not want to return to this theater. I don't trust their ability to actually resolve a situation like that.

Credit where credit's due: the theater is always tidy and clean, and the staff is always very kind. I really like the facility, but I'm kind of angry that my (and three other peoples) very legitimate complaints were ignored.

If any of the staff sees this review and cares to discuss the incident, I'd be...

I want to give this place 5 stars. They've got great sound, decent seats, and very nice staff. Not to mention a great rotation of movies. However, I got my boyfriend and Ultimate Regal Pass for Christmas and since we've been going to lots of movies, I've been here a few times just in the last month. I don't know if it's the just popcorn kernels or if something else is happening, but the last 2 times we've been there, our large popcorn bucket has been filled with a handful of randomly placed moldy popcorn. It's gross. I found green mold the 1st time I took the extra stuff home just to inspect. The second time, I ate a piece that almost made me throw up during the movie!! I told the staff at the end of the night about it, and they just looked at me like I was trying to get a refund. I'm not. I don't care about the money. I care about myself and others being exposed to rotten food. Regal, please check your corn? Maybe your distributors sold you a bad batch? Maybe you're recycling old corn? (I hope not...) But whatever you do, so something!! The only thing I want to make me feel like vomiting during a movie is an awesomely disgusting scene from a horror film... P. S. Underwater...