Im a disabled, wheelchair bound. I went into this place on a Wednesday as advertisement on the side walk shows, $1 per order of wings. This part of the building was where Buffalo Wild Wings used to be, so the wheelchair ramp was still there. The rest of the place, non ADA compliant. I looked around for a ada-table or spot. There was no spot for a wheelchair. As all can see from the picture and the I guess main room, near the latrines, is like a dance floor, no tables. i rolled around for like 15 min looking for a spot. Servers, didnt pay much attention to me. Once I found a spot, it was next to a table in the picture. It was tall as the bar top, not for a wheelchair person. I sat there for an additional 15 min waiting for service. The place was only had maybe 3-4 customers. The bar tender told me they are better than Buffalo Wild Wings. I ordered 4 of the $1 wing specials and a beer. The beer was 3/4's full after he suds tapered off and the menu, wow. They only had 3 dipping sauses, not one was hot and the bartender offered me "samples" of the sauses. The wings were tiny and over fried. I was not impressed with the service nor the food portions. I roll by this place every day, I never see more than a few customers, especially on the weekends. My tab, I paid $75 for my meal.. $75, for 4 orders of the $1 wing special and a 3/4 glass of beer and like $2-$3 per sause sample (samples supposed to be free). I called this place multiple times to request a refund. I was denied. My meal should have cost $4 plus $5-$8 for the beer. I found out the total from my bank statement. The hotel ive been staying at, the staff visited it once, never went back, due to the Taco Tuesday advertisement outside. The staff was told they no longer serve taco Tuesday, even though the sign right out side, shows Taco Tuesday.
I dont lie! Pictures dont lie. This is not a false claim. You have other poor reviews, yet you sympathize with them, just not a disabled guy in a wheelchair. The post pictures do verification my review and its proof, also my receipt validates that Im not a liar. This is HONEST FEEDBACK. To declare a review a false claim and call a guest-customer a liar, is slander. A review is not bullying nor harassment. Just because you cant take responsiblity for poor service, is not the customers fault. Google, didnt take down my review, especially since the review didnt violate any rules. Its called freedom of speech. I didnt falsely file a complaint against a staff member, since there was no staff members name edited. What you just did was bully me and my review. Telling me you filed a report against me, is funny, its called freedom of speech, a constitutional right. Now, telling me in a public page, that I broke a law; filing false claims and harassment, that is slander and against the law. Own up to what your staff members did and fix it. Wining about it, doesnt resolve any issues. He didnt appreciate hearing the truth from a couple customers, so he/they pulled this funny stunt.
Owner: False Claims & Harassment: This is not the first review we’ve received from you. Your previous one was removed by Google for harassment and bullying. We’ve already reported this review as well. While we’re open to honest feedback, we will not tolerate false accusations or personal attacks on our business or staff.
Our team takes pride in providing a respectful environment for all guests, including Veterans. If you’d like to have a civil conversation about your experience, we’re open to it—but we will continue to protect our team and our reputation from harmful or...
Read moreTerrible experience with rude staff. I went to the bar to get someone and/or a menu and mentioned we had a short time to have lunch then had to get going to a meeting. The staff member gave a sarcastic remark about us being pushy, and we would have left then if we had time to go somewhere else. We didn’t receive a menu, and instead were told only 2 food items were available at the moment (from an online menu of 20 items?). With no time to go somewhere else we just ordered those. We had to ask 3 times to get water, and after a while of no one checking in on us in an otherwise empty restaurant, I went up and asked if our food was ready, and they went and got it. I guess the food was just sitting there and they didn’t bother to get it? Then they said they had no knives available, so gave us forks and … spoons? To cut the chicken? When I paid, the waitstaff gave us a lecture on not being so demanding and having such a bad vibe. But hey the couple bites of food we got were pretty tasty before we had to box it up and rush to our meeting, so 2 stars. This is the first time in my life I have left no tip (and in the past week at other places I tipped 20-50 percent because the service has been excellent). Recommend going to Portland Grille, DarSaalam, or Q Restaurant if you want good service and excellent food in downtown Portland. If you have a chill vibe and just want drinks and DJ music, you might have a better experience than we did at...
Read moreThe first time I visited was in May, and we chalked up the slow service to this being a newer business. Our server the first time was extremly apologetic and sweet about the slow food. The second time I visited, the service was shocking. First, we were told that all the menus were broken and to google it. Tried to order guac and they were out of it- ok moved on, not her fault at all. Being 1of 2 tables on a Friday afternoon, we didnt expect it to take 40 minutes for our chips and salsa to come out. When we asked our server if the chips would be coming out before our meal (we were starving, so, I guess that's on us for being hungy) she got annoyed (visible and verbal cues of this). We tried to clarify and say, if they were coming with all our other dishes, we wouldnt want them since they were meant to be a snack. She said, "Well do you want them, or not?" Damn girl! We were shocked at the rude response. She was dismissive and nearly threw our plates the next time she came around. We were scared to ask for the consome that was missing from our order. Unfortunately, the food was fantastic, and very unfortunately we, and anyone of the 90 attorneys from our offices won't be returning. Expect extensive wait time for food, and 50/50 shot of a nice server. Filthy bathrooms with missing tp and overflowing sanitary bins. We still tipped generously - rise above,...
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