Paradise Sewing — Local services in Poway

I've been sewing N95 style masks until my Singer started giving me problems when winding the bobbin. After reading the entire Singer manual and comment threads pertaining to the "Fashionista" model, specifically the error code "E2", I found out that the reason my bobbin shaft spun and immediately stopped to give that error code was because of the clutch, but it had to be taken apart to get to it, so I took it in to get serviced at this place (Paradise Sewing in Poway). After a lady looked at it, she then gave it to the Asian man there in the photo you see on the far right with all the Asian Ladies. He said the problem is that it needs a new part (winding bobbin shaft) and that it's hard to find because at the time that model was made, Singer was under different Management so it's going to cost about $60 if he can't find one in his stock. He also said it's going to cost $90 in labor. That's $150 to replace a part that it does not need. He then said, with the amount I was going to spend, I might as well buy another one, and he proceeded to offer the industrial size sewing machines from his store that are quadruple the price of my Singer Fashionista! I didn't come there to buy a new machine. I said I was going to take it somewhere else, took my machine, and left. I found a smaller store with a red sign next to a gas station, it was on the way to the Paradise sewing called "Vaccum and sewing". The man at this place didn't take long to recognize what the error was when he noticed that the needle should not be moving at the same time the shaft is spinning. Without me telling him anything, he said it was the clutch and he only charged me $79. He was even going to lubricate it too. I left my sewing machine with him because he has a lot of orders ahead of mine and I live quite far from Poway. It should be ready by tomorrow. I still think about how wronged I felt and how the man from Paradise Sewing operates with such dishonesty. Had I not known what the problem was, I would have thought my machine could never be repaired and would have wasted a lot of money buying a new one. That is why I decided to write...

I’ve been a customer of Paradise Sewing for many years, buying fabric and taking classes. But it wasn’t until Peter became the new owner that I purchased a new sewing machine. I know it’s easy to say that Peter has the best deals on every machine but I actually patiently shopped around and couldn’t find any store to come close to Peter’s prices. When I was ready to trade up from Pfaff Performance Icon to a Creative Icon 1, I was afraid I was going to take a huge hit on my “ not so old” machine, but Peter offered me a generous trade in value and great price on the new machine. After a year or so, I wanted to trade up again to a Creative Icon 2. I called other dealers to see what I could get for my machine as a trade in thinking that since my machine was relatively new I could get a fair price to purchase the icon 2. I couldn’t believe the difference between Peter’s prices and other dealers. I’m talking thousands of dollars difference. Peter’s belief is that when a customer feels they got a good value for not only a trade in but on any machine, those customers are customers for life. I also bought a Baby Lock Coronet mini long arm, again at a fantastic price and after some lessons from Lisa, I can enjoy making quilts from beginning to end. Any concerns I’ve had with any machine, Peter has assured me that it will get resolved. He takes care of his customers every step of the way, from recommending a machine to meet your needs, to maintenance of the machine, to trading up, and more importantly helping with any issues you may have with anything you purchase from him. He doesn’t end his customer service when you leave the store after your purchase. I can count on him to make right and stand by...

I first met Peter, when he became the new owner of Paradise Sewing. From that very first day I have continually been impressed with his integrity and passion to not only run a great store for all those who love sewing, but to care about making a difference in the community as well. He works hard to ensure you get the best machine for your needs, at the best price, without pressure. He is honest about the strengths of each machine and is extremely knowledgeable. I even took one of my very old favorite machines in and he actually knew all about that old model and exactly what it would take to fix it. His staff are always helpful and enthusiastic as they answer questions and share ideas for great sewing projects.

When you purchase a new machine, Lisa Stewart, the store manager gives free lessons to model all the machine's functions and ensure you learn how to use them well. She is patient and extremely knowledgeable. She also has great project ideas and fabric choices.

I've been sewing for over 60 years now and have to say this is the first time I've felt I could confidently recommend a sewing machine establishment and its staff for having such tremendous integrity and service. I have already referred many of my friends and family to this store and each one loved the machine they bought and were thrilled when the price was less than they had found anywhere! I haven't been able to take a class yet, but have had the privilege of being in the store when a class finished and saw that every participant had created beautifully unique projects. It was clear they were proud of their work and excited about the entire experience. I'm planning to sign up for my first...