Target — Local services in Racine

I'm a huge Target fan, but my visit today reassured that I will not be visiting this location anymore. I will happily drive 30+ minutes for a better Target with better employees. My drive-up order was missing an item so I had to go in the store (defeats the entire purpose of drive up and wasted my time). The two girls behind the desk had the worst attitude and made it seem like I was inconveniencing them to do their job. I just wanted the item I paid for. Get a different job where you don't have to interact with people if your going to be that rude. You forever lost my business at this location. EditI decided to go back to Target in Racine and do the drive up because I needed a few things and didn't have time to run into the store. Well I got there, let them know on the app I was there and it said someone was on there way...25 minutes later, no one had come. I called the store. The girl who answered just said Target please hold and put me on hold, when she finally answered, she was rude as can be. So she got my info and said someone would be right out and hung up. He came out, apologized and was really pleasant. He even gave me a $10 gift card for the trouble! Yay for redeeming yourself Target, just not for drive up or guest services! I will definitely be going to different Target's from now on, no matter how convenient this...

This Target Store is always clean, well-stocked, and well-lit, unless someone blew the nearby transformer. Parking is always smoothly accomplished. The carts are always clean and well-oiled. Whenever lines begin to form at the registers, someone immediately opens another register. The associates are always on their headsets, monitoring customer concerns and experience. Everyone is very attentive to the customers and doing their job well. Returns and refunds are handled quickly and efficiently. The pin pads at the registers have a pretty ding-ding sound when the card transaction is over. If there is a price discrepancy when an item is scanned, they will immediately call for a price check, and then amend it if neccesary. The aisles are pleasantly wide to traverse through and kept clean from debris. And the Staff is always pleasant, professional, friendly, and helpful. The prices are comparable to their competitors. Always a quick, smooth, pleasant experience...

I like Target stores as a rule. But lately I've noticed a trend in the Racine store towards neglect and downright dirtiness. I was there today on Wed afternoon, not after a big sale or the weekend, yet there were a LOT of empty or almost empty shelves, there were tons of misplaced items not being returned to their proper places and areas that looked more like rummage sales than store shelves - the shoe department had shoes and boxes strewn all over the floor. Worst was the "Valentine Sale" aisle. It was a garbage dump. Open candy boxes, items just thrown around and, worst of all, the endcap contained "70% off roses" - extremely dead, rotting roses. Does no one check this stuff? Did they fire the cleaning staff? Because it's really beginning to resemble another Big Box store here in Racine that has a reputation for being...