Chuck E. Cheese — Restaurant in Racine

Major edit: They now have the trampoline zone, video wall, & a new version of the dance floor! (Trampoline zone can only be accessed by kids under a certain height so no adults allowed!) Thank you. Food is amazing!

I haven't been here since late 2009 & wow this place has changed a lot, even though I was in the place for roughly 10 minutes (I didn't play games due to me working) I enjoyed it. The dance floor is cool (not as cool as the animatronic they used to have) & seeing the games was cool as well, especially the plants vs zombies game. The place isn't too big or too small it's just normal size. Place was decently clean. Employees were amazing & so kind. "(This goes for all current locations but) I would recommend this place for ages 4+ due to a lack of activities for kids under 3 & some kids/parents not being kind & responsible to one & other so make sure to be kind, also keep the place as clean as possible." What you just read should've been a PSA that should've been done years ago but now it is, Thank you.

Edit:Went here a few months ago and was good except for the sticky wooden floor towards the counters where you ordered food, get drinks, and buy prizes. I would recommend cleaning that section up if it's still sticky but idk that was 3 months ago when...

Called around 6:45 to make a carry out order and was told that I could only use the website and was hung up on right away. Went on web site to make a carry out order and went through all of the motions to select what I wanted to order my location and my info for picking up. After I was done it said that they were not taking anymore orders for this date. I thought that was strange so I called the location again and asked why I couldn't make the order online for tonight. The woman that answered asked someone in the back ground why and she was told no orders after 7. She then repeated what was told to her and then hung up on me again without me being able to say a word. Very unprofessional. I think that it is unbelievable that I wasn't able to make my order especially since I did try to call them way before 7. Plus no where on any website and obviously I wasn't told by them on the phone in the begging because I was hung up on does it say that an order has to be done 7 PM. This is poor business practice and should be dealt with at...

The store is clean and there is a great selection of activities for kids. The food is mediocre. The salad bar would be great except you have to practically be a contortionist in order to load your plate up without mashing your face into the sneeze guard. I think this store is chronically understaffed because I consistently have trouble getting assistance from the staff. The last time I went I walked out before my daughter could get her prize because I was that angry. There was only one staff member there that I could see, and she was serving people waiting in line to buy stuff first. Those of us waiting to cash in tickets for prizes were ignored. I finally got her attention only to have her serve someone else. I tried to tell her I was first in line but she ignored me. So I left. My mother taught me not to throw fits in public so I didn't, but boy did I want to. I took my daughter to toys r us down the road and bought her a toy to get her to stop crying. I don't plan to come back to this Chuck E Cheese unless...