I was a truck driver for NFI and my very first day I had a delivery at this Staples, delivering their merchandise. When I arrived the manager or supervisor made alot of questions regarding my next stop, asking where I was going next also saying that the way the pallets on my truck were set up was suspicious and he was concerned. After unloading his portion of merchandise he said out load how many and in which order the remaining merchandise was set up. I didn't understand why he said but I didnt pay it no mind. Finally I needed his signature on the paperwork to return to NFI at the end of my work day as proof of delivery. In the comment section he wrote in red pen "MAKE STAPLES GREAT AGAIN", I was sort of in shock and then everything clicked to me, his comments and endless questions on where I was going next and him being concerned and suspicious. I reported it to my employer NFI. I felt very uncomfortable and upset by that comment and the words he used. I felt that he was judging me and being prejudice.My supervisor informed me that she emailed the bosses and it would be taken care of. About 3 weeks later I was sent again to this Staples store. I was anxious prior to getting there because of my previous encounter with this man. When I got there he saw me and went back inside and when I walked in ( the unloading area is in the back of the store) he was wearing a coat ( when I first seen him he didnt have it on) and on his left chest side he wore a big TRUMP SUPPORTER pin. I could not believe what I was seeing. This time he did not engage or speak to me but his pin was enough. I thought to myself how does he not know if I was a Trump supporter? He confirmed my thoughts as far as being racist or prejudice towards Latinos. I wanted to say something to him but I didnt want to give him the satisfaction of showing that I felt moved ( in a negative way ) towards him. For this reason religion and politics has no place at work because it creates a hostile environment. Very bad experience here in...
Read moreI must say I had the most amazing life changing experience today 6/1/2025. After years and years of my accounts,emails,social media etc. being compromised mostly from inside people working for me. No one could get to the root of the problem. I had met this young man named Anthony that works in the computer repair and technology department. I can not thank this young man enough. He resolved all of my issues and finally I feel a sense of relief. My entire personal life was compromised. His knowledge and professionalism was beyond admirable. I have never written a review in my entire life. I felt compelled to share my amazing experience and what a sense of closure to finally have my personal life private once again. Words can't express how grateful I am for what this man has done for me after years of being turned away and misinformed by geek squad,google security at&t ,boost mobile computer techs etc. If anyone has a similar situation or has been misguided there is hope. My prayers were answered today. I can finally move forward knowing today I have regained pieces of my business and personal from a highly educated professional who out started the hackers who for years have been invading my privacy and have cost me alot of heartache,financial stress,frustration and countless hours wasted trying to resolve these issues. I give him a 10+ rating. I highly recommend Anthony at Staples in Ramsey. Finally I can move forward with peace and a sense of closure knowing that once and for all the bad guys have been...
Read moreI am writing this review to commend two of the employees who I interacted with. One is Olivia who works in print services. I had placed a very time sensitive print order. I placed it earlier in the day with a gentleman and apparently there was as a problem with the order. Olivia inherited this problem after the other person left for the day. I found out about it when I called to ask a question about the order (I was in quite a panic when I heard). Olivia who is so sweet, handled the problem calmly and professionally. She really went over and above to accommodate me as well. The other person I would like to compliment , is the manager , I believe his name is Dan. He also got involved and swiftly made sure my order took priority! I had met him once before at the register (a couple of years ago) he specifically took the time to make sure I had the staples app downloaded correctly as they were changing it! Great job Olivia and Dan! That’s what customer service is all about!! 🤩 ps just dealt with Kaitlin and she was awesome as well Follow up! Placed another time sensitive order. Apparently it fell into the hands of the same gentleman who messed up my order last time . When I showed up my order was not done. Sadly this problem happened but it’s handled that make or break a business. Thank you Omar for rescuing the job and getting it done...
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