I had the pleasure of working with Rebecca W. at Roger's and Holland Jeweler, 2500 N Mayfair Rd m226, Wauwatosa and I can’t speak highly enough of her professionalism and empathy. She went above and beyond multiple times to understand my situation with genuine care, never rushing or dismissing my concerns. Rebecca patiently educated me on the details of my jewelry, helping me feel confident and informed every step of the way. And when it came to cleaning and polishing my pieces, she did so without hesitation or judgment, just kindness and grace. Her service was not only exceptional but deeply human. If you're looking for someone who treats you like more than just a customer, Rebecca is the one to...
Read moreIn Late April, I was looking to purchase a graduation gift for my daughter, and ended up at your Millcreek Mall store in Erie, PA. Had a wonderful experience with your sales associate Kaitlin Hopkins, and did buy a necklace from her. My daughter suggested she would prefer the necklace in yellow gold as opposed to the white gold I had bought. Today, I went in and low and behold Kaitlin was working, along with Teague. Again, what a wonderful experience. They are helping me order the same thing in yellow gold. They both made it so easy, and are truly outstanding employees in my view. P.S. Kaitlin should be...
Read moreTerika and the online team at Rogers and Holland gave me great customer service. Terika specifically was helpful she helped me find the wedding band of my dreams and while offering recommendations that will complement my wedding ring. She did not rush me she gave ideas on what would look good and work what I was looking for, and she was kind and very patient. I am a proud customer of Roger and Holland. I will never shop anywhere else to get my jewelry. At Rogers and Holland, you get very unique, quality jewelry at...
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