Save yourself the non refundable deposit and take your vacuum somewhere else. Took my old Dyson there and they required an $89 non refundable deposit to even look at it. It took them over a week to let me know that according to them it would be almost twice the cost of a new one to fix the vacuum and tried to sell me a new one. I asked if I could bring my new Dyson in and have them just apply the deposit to a tune up. I was told they normally don't do this but OK. After not getting to it and being on vacation weeks later they called me with a quote of $318 saying it was dirty and needed new filters. Again they tried to sell me a new vacuum. This did not seem right so I called around and Dyson told me they are under warranty for 5 years. So I took it to the Dyson store in Edina where I was told the new $130 in filters were unnecessary. They cleaned the vacuum and replaced the brush free of charge. I was in and out in an hour not days or weeks to just get an answer. When my wife asked Robin about this and the warranty she became rude and short. don't pay for unnecessary repairs and save your money. It was an $89 lesson and a lot of time that I will never get back. I only wish that I had not let them keep my old Vacuum since it looks like I cold have gotten it fixed at a different store for a...
Read moreI cannot say enough about how great Jim and A-1 were to work with in my purchase of my SEBO Airbelt K3. Previously had a 14 yr Sears Progressive canister. Was great but long in the tooth. Regardless of Consumer Reports latest rankings, the Sears product is overpriced and feels cheap. Researched vacuums online for over 20 hours and went to 8 separate vacuum retail locations. Only Jim at A-1 asked my about my cleaning needs, gave me a proper demonstration of the products and more importantly, didn't try to sell me the most expensive model or oversell the accessories. (I did that myself) Yes you may pay more than you would for a Hoover, Kenmore, Shark, dirt Devil or Bissell, but you'll get your money's worth and thensome. Never thought I'd enjoy breaking out the vacuum, but the K3 is a joy to use and the air filtration system actually leaves the air cleaner than it was before vacuuming. The accessories are easy and fun to use. (If you have carpeted stairs, I highly recommend the extension hose and turbo brush) You can buy anything online, but you'll never get the great knowledge & service like you will at A-1 Solutions. Shop around and do your own research, but at the very least talk to Jim @ A-1 Solutions...
Read moreWe needed a new vacuum and was tired of the normal bagless vacuums that don't last. I shopped around, knew what I wanted and even visited a chain vacuum store. Needless to say J.T was a huge help, even walking me through the vacuum (Sebo canister) that I had thoroughly researched.
So glad I went with a local family shop who was able to take care of me. I've since recommended their store to others who are ironically shopping for a vacuum that will last.
If you need good service, high quality products, honesty and transparency A-1 vacuum Solutions is the...
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