Cherry Berry Yogurt Bar — Local services in Rochester

The young lady's that were there were soo rude I walked in an no one was to be found I had to ask a customer how it worked because I had NEVER visited cherry berry before so as I processed to check out she ask do you want a receipt I replied it would have been nice for you to say how are you?? did you find everything, welcome, good customer service which a lot of places are lacking nowadays I guess business is great so they don't have to open there mouths for $8 for ice cream I would expect BETTER CUSTOMER SERVICE.first time visiting last time as well an it's sad because the ice cream...

SO AMAZING, you'll feel like a lil kid in here oh gosh...💖 You'll start on one end, grabbing a cup and following the trail of SO many unexpected and delicious flavours & toppings to mix n match, feeling giddy n chamed by all the colours as go along, looking up and realizing there's even more.every time you think you've reached the end... Eventually making it to the cashier with your bowl full of your concoction only to realize they charge by weight and feel your face go pale as the price goes through the roof -w-" But it was WORTH it and you'll wanna come back...

Rare craving and I went to get something fruity. I used to work here. Took a bite when I got home and could taste the sanitizer from the machine. "Maybe it was on the handle and dripped in". No. I called to let them know in case anyone else had a problem or got sick. Didn't get asked how to make it right, didn't get an I'm sorry, just "ok thank you". Sure! No problem! Thanks for the spoonful of sanitizer and lack of service industry standard. It's a self-serve place. The customer service should be average at a minimum. Not....