KFC — Restaurant in Rochester

THEIR ANSWER WAS - WE HAVE NO CHICKEN! kfc, chicken, no. Local older manager-woman is helpless and speechless and rude, their recent kfc app doesn’t work properly, their support by leaving feedback in app is absent and Ignoring. Visiting this town we ordered in app the basket and came as they says in 10 min, So KFC door (of course) is closed - Covid in June 2022-hmm , Not OK:What about opposite McDonalds open till 10pm?! And when I drove trough to pick up: Nobody knows about my order! 2. We closed we HAVE NO CHICKEN. HAHAHAHA, joke. But girls why did you take my order and took the money from my bank card - how come ? Ask these questions at the windows - “Manager” woman in window said - I don’t know, call THEM. CALL WHO?!? I am customer, you are representing KFC. So help me or call THEM YOURSELF?!? Wake up call kfc ?!? Ps. So left feedback at the website - NOBODY EVEN BOTHERED TO ANSWER OR HELP US! CASE NUMBERS ARE 01012719, 01012718. Helpless, rude, 0 support. Prices so high now, they are so poor and have to save money on support and helpless working personal, so why do we have to support them?! Mystery. No more kfc. Simple. McDonald across the road. No...

I had never been to this location before. I took my 99 year old mother there because it's her favorite fast food. It is difficult for my mother to get around at her age, and the person behind the counter watched us and our difficulties getting into the restaurant. After getting my mother seated I walked up to the counter to place our order. The person behind the counter made eye contact with me numerous times but would not take my order. I went back to our table and my mother asked me to wait a minute and try again. I did so and received the same treatment the person behind the counter made eye contact with me multiple times and look the other way. During the time in between attempts to order I watched the counter and the lady behind the counter waited on other people of her ethnicity but would not take our order. The person behind the counter put her back to us as we left the restaurant.

IF KENTUCKY FRIED CHICKEN EMPLOYEES WOULD TREAT CUSTOMERS IN THIS MANNER WHILE TRYING TO ORDER WHAT DO DO YOU THINK THEY MIGHT DO TO YOUR FOOD

We are done with Kentucky...

After a long day all I wanted was food and my hotel bed. I saw a Kentucky Fried Chicken 🍗 and my taste buds watered as I had not had KFC chicken in years. I ordered my favorite since childhood- many moons ago. "Three pieces Original Recipe, 2 legs and a wing please with mashed potatoes and slaw and a Dr. Pepper. Thank you" 🥴 My order was wrong. I got 2 thighs and the chicken was so greasy that the entire bottom of the box was saturated. The white meat of the wing was dry and tough. Even the Dr Pepper wasn't calibrated right so the tatse was off and flat. The biscuit could have been used as a child's hockey puck. The only saving grace was the mashed potatoes, gravy and cole slaw. At least I had that to eat.

I called and spoke with Jordan who was so sweet and tried to accommodate me with a replacement meal. While the gesture was sweet - I gave it to an employee at the hotel I stayed in, it did nothing for my present situation. I was too tired to return and was leaving town in the AM.

Hopefully they make...