Goodwill Store & Donation Center - Rockwall — Local services in Rockwall

I’ve gone in there a few times. But my last visit i found some really cute shoes but they were slightly damaged. I spoke with the manager to see if she would take something off the price. She quickly told me NO these should have not even gone to the floor. I’ll just take them and damage them out. Ok I understand there weren’t supposed to go to the floor but they did in my opinion she should have discounted them and apologized instead she wanted to take them from me and damage them out. She then watched me like a Hawk and when I went to check out she stood right there to make sure I didn’t ask to get something taken off. I also found 1 earring priced at 3.99 mind you it’s not even a set. I found the other earring with a price of 1.99 i thought that was really crazy to ask for 3.99 for 1 earring. I found a wash cloth that was from the dollar store had original price of $1 but goodwill priced it at $1.99!! The manner said YOU NOT GONNA GET IT FOR LOWER WE HAVE TO PRICE IT UP!!! That’s insane!! I bought a really heavy water hose and asked if one of the young men could help me load it up. She quickly said NO we’re not allowed to do that. Prices on jewelry used to be very affordable but they have jacked the prices up. I mean they were donated!! Bad for business. She needs to learn how to deal with her customers...

I went on opening day. It was absolutely amazing. Fully stocked with amazing treasures. The prices were fantastic. It was crazy but it was good. I went a week later….absolutely disappointed. And I don’t write bad reviews. I was just so bummed. I’ve never been to a Goodwill that had empty shelves like this location had. And I shop a lot of Goodwill’s. And let’s talk about prices!!!! All the new stuff on the shelves were prices crazy stupid high. I found one trinket my daughter loved but it was $8 for the tiny thing. Absolutely not. I hope in a month or two I’m able to go back and be able to write a...

This location just opened up. I went in the first month and I bought the jewelry jars. It was a good investment. It has some good jewelry in there, but as of lately I have went in three different occasions and bought jewelry jars and they are putting trash in there. The pieces are broken. There are no matches to the earrings. For example, yesterday I went in the store about $50 worth of jewelry jars one for 29 one for 19 I had a total of three pair of earrings out of the whole two jars. The rest of the earrings were missing pieces. It hurts my feelings that the quality that the store had when it...