Old Navy — Local services in Rolling Hills Estates

My daughter and her friends came in the store with me today . They were just window shopping and are very polite . A worker asked them if they were gonna buy anything or just hanging out . She said it very rudely . After they responded that they were just looking . She responded with so just hanging around ?? After my daughter picked up a Simpson shirt and checked the price she realized it was out of her price range and folded it putting it back where she got it . The worker then came over and refolded it . She yelled at her for not folding it “correctly” and about how rude she was . My daughter’s friend ended up buying something so they were paying customers . I was on the other side of the store and I know they were not being rude at all. Horrible customer service I will...

The staff is always amazing and never hesitate to help when you need it. I've never had a bad experience there and I go there often. They work hard to keep the store super clean and welcoming so things are easy to find. Best Old Navy I've been to. The staff really make the experience though. If it weren't for their hard work the store would be in shoddy condition and not fun to shop at. Raises for...

I just want to say thank you to Joanna and Amanda at the Rolling Hills store. They were so great and understanding trying to help me figure out new credit card situation. They truly showed me exceptional customer service looks like. Thank you ladies I will...