GameStop — Local services in Ross Township

Walked in with info from another Gamestop saying that they had pre-orders that have been there for years, the other gamestop told me I could go over there and get my money. So I went over there and they didn't have an organized line system, store was over capacity and then when I got up to the register to ask about it, the man literally just deflected saying that they aren't there, the other store system is messed up and tried to point out something else, which I just canceled. I tried to correct him (I had a receipt with the literal address of that gamestop with the pre-orders and the price) and he kept deflecting, blaming the other gamestop and then told me to call customer service. I stormed out furiously. This gamestop should have closed instead of the one in Southlake. Save your time and do not go to this one. Theres a far more superior gamestop with better staff just down the same plaza. Not worth your...

As an avid gamer and a passionate one at that, this location is by far the best location of the three within Merrillville/Hobart. Honestly, this store is the best location in Northwest Indiana. The staff are extremely friendly, and as a regular, in spared from the corporate mandated speeches they have to give to almost every customer. As small as store as it is, I almost never walk out of this location without my intended purchase. I also frequent midnight releases and every midnight release is extremely smooth and well orchestrated. I never have to worry about being in well behind the front of the line for a midnight release because they always get us in and out as efficiently as possible. Every worker has their own specialty in regards to what they sell, Sherry specifically, although newer, has a vast amount of knowledge on collectibles and the overall workings of the store. If you want quality,...

Sold a system there not too long ago and it needed an update. Kelsey warned us that their connection was slow but did the update for us. My husband and I with our two small kids were there and the kids were getting restless but Kelsey was amazing with them and interacting with them flawlessly. Kelsey is by far the best gamestop employee I have ever come across. Due to her helpfulness and information she gave about their store and it's prestige status I plan to make that gamestop my go to. Hoping I get...