Taco Pros - Mexican Cocina (Merrillville) — Restaurant in Ross Township

This was the absolute worst Mexican food that I’ve ever eaten in my entire life. The food had absolutely no flavor at all and the taste was just terrible. I also ordered 4 Mexican cokes but received 1 and 3 Jarritos that I didn’t order. When I called the restaurant to ask why they sent items that I clearly didn’t order, the man was rude, argumentative, took zero responsibility and hung up on me. He tried to blame me by ordering 4 Mexican drinks. ARE YOU KIDDING ME? Why would anyone randomly just order drinks and allow a random person to decide what drinks they think you might like. I wouldn’t spend $13.53 on 4 Mexican cokes just for a restaurant to randomly send me what they think I want to drink. HORRIBLE FOOD HORRIBLE FLAVOR AND HORRIBLE CUSTOMER SERVICE

Never AGAIN

UPDATE: I was called back about an hour later by the same man that hung up on me but had to call back and when I did this man stated that the manager was wanting to get in contact with me. I said ok was he going to address the fact that you like to hang up on your customers? The man first stated that he didn’t hang up and then said well I had other customers at the counter. Needless to say…THE MANAGER/OWNER NEVER CALLED ME TO FIX THEIR MISTAKES!!!! Again I wouldn’t ever recommend this business!!!!!

Update: THIS COMPANY IS FULL OF LIES! They responded to my review asking me to email my contact information to them so they could speak to me about my horrible experience. I did so, it was weeks ago and still haven’t...

Hands down the worst experience I've had at a restaraunt in a long time. when our order arrived we noticed 3 of our drinks were wrong so we called the restaraunt to see if we could return our drinks and get the correct ones. The cashier answered and he argued with us that we selected "Mexican drink" instead of "Mexican coke" so he randomly gave us tamarind and grapefruit jarritos..... we tried explaining that on the website the only drink that has "Mexican" in the name that you can choose Is the coke. We say if it says Mexican drink then how do you know what flavors the customer wants? He then said if we came into pick it up we would've had the choice of drink we wanted. I told him that's absurd I'd like to speak to whoever is in charge He said my manager isn't here so I asked if I could get the managers number. He said no and hung up on me. I wouldn't normally complain but it was almost $14 for the 4 Mexican cokes we never even recieved. As for the food. I paid $15.50 for a barbacoa burrito literally the size of my hand. This place is lacking flavor, lacking communication, and most definitely lacking hospitality. I will never give this place my money again. There's plenty of places around the area that have much better food for the money. This is one of those places that takes your money and laughs in your face. I'm not telling you not to come here just please be cautious and do a little research before you give people...

This used to be my favorite mexican place to eat. I don't know when, but very recently the place must've gotten bought out by some middle eastern or like Indian people. The guy who was taking my order barely spoke enough English to take my order. He was only able to ask if I wanted corn or four tortillas and cilantro+onion after I clearly ordered my tacos mexican style with rice and beans. I told him i didn't want any sauce twice and he couldn't understand me but pretended to, which was made obvious when he gave them to me anyway. The food was cooked terribly. The pork was spongy and full of fat. Stretchy and fibrous. Plus it was neon orange. It didn't taste the same. The beans were watered down. And to top it off, I had to eat in my car with my 6wk old baby because it was so hot in the store I knew if I could barely handle it it would be too hot for him . When it's 68 outside it doesn't need to be 80 inside. Completely disappointed. Please return to the old managers or at least have Mexicans make my mexican food. I am mexican myself, BTW so please don't think it's a race thing. It's more a thing of...