My girlfriend and I were in the market for a new couch, and the first place that came to mind was Deja Vu—a store we love and have purchased many pieces from before. Naturally, it made sense to check here first.
As we walked in, I absentmindedly grabbed my metal water bottle, something I carry everywhere, and we proceeded inside. Since I’ve been here before, I expected the usual warm greeting at the front. Sure enough, a staff member was there, asking customers if they had visited before.
He asked the couple in front of us, then turned to us and did the same. After I responded with “Yes, I’ve been here before,” his attention immediately shifted to my water bottle. He locked eyes on me and told me I couldn’t have any beverages inside—something I completely understood and had no issue with. I turned to take my water back to the car without hesitation.
But as I walked out, he threw in a comment:
“I don’t even know what’s in that.”
I didn’t respond. I just kept walking. But before I was fully outside, I heard him—again—ask us if we had been here before. I had already answered that.
Twice now.
After putting my water in the car, I re-entered the store. The man was gone. We browsed, and I found two things I seriously considered purchasing. But the interaction stuck with me. As we sat in the car afterward, I finally brought it up—without any prompting, my girlfriend reassured me that I wasn’t overthinking it.
It was weird.
I don’t know if it was my age, my skin, my clothes—or all of the above—but something about it didn’t feel right. If the rule is “no beverages,” then why would it matter what was in my bottle?
That’s a loaded question.
We ended up buying a couch from another store. It was more expensive, and honestly, I would’ve been happier with what I found at Deja Vu. But because of that moment, I walked away.
That said, I’ll probably come back at some point because I genuinely love this store. They have unique pieces, great prices, and I’ve always recommended them to friends and family. If not for today, this review would’ve been an easy five stars.
Instead, I’m giving four—because the store is still great, but they lost one today with buddy at the front door.
Definitely check this place out. Just remember… NO. BEVERAGES. ALLOWED.
Edit: After reading other reviews it seems I likely ran into the manager…. He seems to have problems with other people as well. I subtracted another star for all...
Read moreItems are priced to sell. If you bring items in they review it, call you with the price they believe it will sell quickly. You can agree to the price and they will send you a check after item sells. (Certian dates apply. See their contract for specifics.) Works great for me.
Due to their volume, It takes a day or 2 for the owner to price your item and then you are contacted for approval.
A person commented here about not being able to get a price on an item. That's because a new item has to go through the above process before being sold. That's how consignment works. The only reason this person saw the item is because Dejavu does not have a separate storage warehouse. Everything is out 'on the sales floor'.
I didn't understand the process at first. However, placing your name and phone number on an item if interested and waiting for a call with a price allows them to get item priced and approval from owner to sell for that price. This process actually works pretty well.
If someone wants immediate gratification from a box store low quality item, then by all means shop elsewhere. But if you want an opportunity to purchase a quality piece and/or a reasonably priced item then patients may be the best approach. They get some unusual and...
Read moreI have shopped at DeJaVu for nearly a decade and have furnished my homes thoroughly with its beautiful furniture and furnishings. Little did I know that its owner, Vickie, was mean spirited and disrespectful towards both her employees and customers who dare to consign their belongings. Not only does she low ball the value of customers’ property but when you decline her insulting offer, she advises her staff to not protect your valuables with paper, bubble wrap, boxes etc. as you delivered it, but I was present when staff telephoned her and watched with dismay their embarrassment as Vickie instructed them not to rewrap my valuables with protective material to prevent unnecessary damage. Nevertheless, one employee apologized for the disrespect and disregard for my vintage pieces and sneakily provided me with boxes and paper and helped me pack my property safely back into my vehicle. The owner is an ugly behaving individual and does not reflect the beautiful property the store sells. As a customer who has furnished every room in my homes with quality finds, I was completely unprepared to encounter the hidden monster who lies in wait to do harm to customers who refuse to consign property...
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