The Boutique Salem, MA — Local services in Salem

Just happened upon this little shop. My mum and I had fun looking around, trying things on. Very eclectic. I bought some scarves, a necklace as gifts. Then purchased a dress for myself. When I tried it on it seemed perfect! However, by the next day I noticed the hem connecting the lace bodice to the skirt had come undone. No strings were noticeable though. Throughout the day, it just kept growing. I have to find a seamstress to fix as it is not able to be worn without being fixed. I am not skilled at any capacity with a needle and thread. Disappointed that this happened. The dress was not a cheap find.

After taking pictures, it seems maybe something was cut differently in that area and the stitches weren't catching as they should have. I wouldn't really know though. Just seems the fabric is a bit different in that same area.

Not able to return as we were only just visiting. Didn't have a chance to go back as we were headed home the same day I wore it. 3.5 stars. (Would've been 5 stars if the dress didn't have...

While visiting Salem and having spent the day fully involved in all the holiday festivities it was so wonderful to finish off our evening by retreating into The Boutique by pure chance. A little piece of retail heaven trendy, or modern to vintage there you will find a little something for absolutely any occasion. Or like my purchase for no occasion, but a little indulgence for all of the time and hard work I have put in at work. I grew up in Boston, Ma and I have done a fair amount of traveling about the states. I have been spoiled with beautiful boutiques of all sorts. The Boutique has made its mark towards the top of my list of favorites. The sales girl working this particular evening was such a pleasure. I am an assistant manager and visual merchandiser for a New England based retail store, one that prides itself on their customer service. It was so refreshing to have had the opportunity to receive such wonderful customer service here. Thank you! and I cannot wait until my...

I want to share an experience that my mom had at this store earlier today. My mom entered the store carrying her raincoat (that she’s owned for ~5yrs). She was rudely accused by a store clerk of shoplifting the coat. The clerk was snarky asking, “I guess you are just going to walk out with that?” When she corrected the clerk (and told her the cost was in fact hers) there was no apology. While I respect that during busy store hours, monitoring inventory is tricky and that mistakes can happen, there is no excuse for rudeness...