Kimberly was absolutely wonderful during the consultation and while applying my lashes—she made the whole process comfortable and was very kind and professional. Unfortunately, the results didn’t last. I had my appointment on a Friday for my sister’s wedding the next day, but by Monday many of the lashes had already fallen out, leaving them sparse. I was very careful to follow all the aftercare instructions, yet the shedding continued.
I reached out on Tuesday and appreciated how quickly the salon responded and offered me an appointment the next day. Unfortunately, due to my work schedule I couldn’t make that time, and after letting them know, I haven’t heard back with any other options. As of today, I have very few lashes left.
I’m really disappointed that the extensions didn’t last even a week, especially given the cost. While the customer service started off great and Kimberly herself was fantastic, the durability of the lashes and lack of follow-up communication left me...
Read moreCan’t say enough about how amazing their work is! Started going here recently since I just moved to the area. I see Kimberly she is extremely knowledgeable and professional. The initial consultation was easy, Kimberly helped me decide what length and shape would best achieve what I was looking for. She happily educated me on a few things that in my 8 years of getting lashes no one has ever told me. The lashes look very natural and are light weight. The location itself is thoughtfully put together, very clean but aesthetic even the packaging of the products and box it comes in is well thought out. I found the pricing to be extremely fair and have had great results using their branded lash shampoo. Overall extremely satisfied and...
Read moreThe lashes were falling out literally the next day!! I came in the day after my appointment to get them fix and they still kept falling out more then normal! And now that I came in for a fill they want to charge me a full set!! $170 is ridiculous. I still came in, talked about maybe a lash lift or removal I decided I didn’t want to do it so they still charge me a cancellation fee even tho I came in and tried to figure...
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