Aaron's Rent To Own — Local services in San Angelo

Edit to original review posted 11 May 22: Got a call from a manager for Aaron's on 19 May 22 who took details of our experience and said that he will address the matter regarding the unsafe driver. Changed rating from 2 to 5. (Also fixed typos in original review.)

Driver driving Aaron's Rental truck on evening of 11 May 22 was northbound on highway 67 going towards Mertzon when it came up behind us at excessive speed and proceeded to follow us dangerously close. Vehicle had ample opportunity to pass us - clear center stripe and no oncoming traffic for more than a mile. We began to slow down in attempt to persuade driver to pass us. Driver continued to drive dangerously close until we could move to shoulder of road. We would appreciate investigation of this matter regarding safety to fellow motorists. I will be glad to mention this to law enforcement if...

Terrible. Awful. They absolutely give no indication that they care at all about doing the bare minimum. We went online to order a TV before the end of the year, was told an associate would call to schedule delivery. After a week, we had to call them. We called for 3 days before they answered the phone. They delivered the TV without a remote. Delivery driver said he'd come back with it. After a few hours, we called them and they said they would need order one. So we are sitting here for over a week with a TV we can't use being we don't have the Roku remote but Aaron's has no issue taking payment from our account. Manager just acted as if they were irritated that we would call and check if the remote has been delivered after a...

Went in the store today decided to take miss ashely up on some of the items we been talking about but unfortunately she out to lunch.. so we had another lady help us but when it came time to give ID and proof of income she was confused because we are self employed…so lady asked for our tax paperwork ..that’s a hassle in itself so she was trying to ask her sales manager crystal and let me tell you the rudeness and lack of effort in trying to help the lady who was helping us was pathetic and unprofessional…my wife and I definitely won’t be back JUST BECAUSE the sale manger crystal did not take the time to help her lost and confused employee nor let us know what we needed to bring or get as proof of...