I want to recognize Maddie for her outstanding customer service today (September 26th around 10:30 AM). I was searching for a plastic manners reward jar, and while other employee gave me possible locations, I still couldnât find it. When I asked Maddie, even though she was busy stocking Christmas stockings, she immediately started walking me over to help. The same other employee stopped her to ask what I was looking for, and when I explained, he said, âYouâre not going to find it, but you can keep looking,â which I felt was not appropriate to say to a customer. Maddie, however, stayed calm, professional, and collected, and she continued to assist me. She truly went above and beyond, and I greatly appreciated her kindness and willingness to help. Hobby Lobby is lucky to have such a...
   Read moreThe store is quite clean, the employees are always wonderful & always check on shoppers to see if they need help finding items. The shelves are always stocked and organized. My daughter needed a potty break so we made a stop at the restroom which was absolutely disgusting! The toilets havenât been cleaned in who knows how long, the trash cans were overflowing, the mirrors were wiped clean as well as the sinks for the most part. But as a business this is absolutely inexcusable. Added a photo of just 1 of the toilets in the restroom & every toilet looked like this. Do better Hobby Lobby! This store is located in San...
   Read moreI like Hobby Lobby, but I long for a Hobby Town. Lobby has some decent inventory for modelers such as myself. But really lacks in paints and models. It only carries Vallejo and Testors paints. the model inventory is pretty thin as well. no where to near the type it used to carry. otherwise H.L carries alot of the arts and crafts things that people expect them to have. I really like the seasonal line up of yard decore. Especially the fall season. But again, I just wished it carried more in the way of models etc. since the city I live in does not have a dedicated...
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