Michaels — Local services in San Angelo

If Covid has taught us anything, it's that we can order anything we need on Amazon and have it within 2 days.

Which is why it baffles me that Michael's has done away with accepting competitor coupons and only offers 20 and 30% coupons regularly, rather than the 40% and higher that they (and Joann's and hobby lobby) have trained their clientele to use and expect.

Do they not want people to use them instead of Amazon? Do they not want to bring people back to their stores? I checked and the items I routinely buy had increased in price and now there aren't coupons. There is zero reason for me to shop here. Even if I needed it immediately, I'd make do rather than come back.

And then when you visit a store in person after a year of Covid avoidance, and the associate actually gives a little bit of a snort laugh before replying that they haven't accepted in at least 3 years when the policy took place at the start of Covid the previous year... Well, it just furthers my resolution to continue not shopping there. So 2 stars to Michaels in general for inflating their prices, training their clientele to expect and use coupons, and then keeping the high prices and doing away with matching competitors, and 2 stars for the snort laugh from the associate...

I dislike having to give Michael's ( San Angelo) just 3 stars, BUT from a hobbyist point of view, or at least from mine. Michael's is sorely lacking in the sort of items I am needing. Such as quality model paints and other supplies. Hobby Lobby Barely fills that role. The sad Truth is that with just Michael's and Hobby Lobby being the ONLY two Hobb shops in town. They cater pretty much to the other side of craft & hobby. And barely anything to us model builders. In Michael's case pretty much nill. They are a small store. Friendly, clean and have the sort of things that one would need for arts and crafts.i saw only a few Models. But literally nothing in the paints and supplies section. Which sent me off to Hobby Lobby instead. SO basically it's an okay store. Just no place for a hobbyist such as myself to...

Ordered a sewing kit online for curbside pickup. I am disabled and immunocompromised so I really appreciate curbside service. I was notified last night and again at 7am today my order was ready. I arrived and followed the directions to notify store and received confirmation they would "be right out.". Almost 15 minutes later nothing... I'm still sitting in my car. I have things to do and felt this is wasting my time. Had to mask up and go inside only to be told "oh yeah our system doesn't always work so we didn't know you were here" WHAT?! Why would a company offer a service that they KNOW is unreliable and then be so blase about it? I wanted to be a local Michaels customer but y'all just lost my future purchases. I'll order online from now on. That is some really crappy...