Bespoke Hair — Local services in San Diego

Wow! The heights of unprofessionalism in the reply to my review by Candice. She is saying that I wanted to get away with a $25 hair treatment and blow-dry which is a rather absurd assumption.

I would like to state that if the stylist gave me a blow-dry and he had to charge the full amount, he could have done a decent job. I literally paid the entire amount without a single argument except meekly saying that I thought it was a rough blow-dry and I didn’t know I’d be charged the full amount.

Again, no justification has been given to why my service started so late despite an online appointment. I would also like to say that if the stylist had booked other clients, why were those slots available in the first place on their website.

The stylist told me on that day that the blow dry isn’t included and I said I will get it done irrespective. He told me I’d have to wait and I said okay. And at this point, it is anyone’s guess that I had the “full intention” to pay so I really don’t know what is being tried to imply here when Candice says that I was “trying to get away”- that is a complete low she has stooped to.

Also, Candice came in much later on that day and has no idea about the conversation between the stylist and me. Hence, she is completely unaware of the facts, yet she is choosing to reply in a rather rude manner, but okay, fine by me. Not everyone takes honest criticism in a healthy spirit. That is also clearly evident in her or her team’s replies to the recent negative reviews.

Again, you can gauge their temperament through their replies to unsatisfied customers’ reviews and decide whether you would like to visit them. Good luck! I have visited multiple salons in various locations of the world but this was truly the WORST experience both in terms of service and the treatment I received/ am still receiving by their team.

I am done here. And I do not want a...

I would not recommend getting a keratin treatment here. I was disappointed with my visit, I get keratin treatments often at various salons and when I got to the salon, I asked if they had multiple formulas (I usually pay extra to get the strongest due to having curly / thick hair) But the stylist did not give me any options. I asked again at the end and it turned out that they have two different formulas. I’m not sure why she would not tell me this the first time I asked. Also, throughout the process I noticed that the formula was applied very lightly compared to what I am used to, and when I brought this up, she told me that that’s just how it’s done. I have very thick hair and I do not believe she sectioned it out small enough for the product to fully absorb. All in all, I paid almost $300 and unfortunately, it barely lasted a week. For reference, when I get keratin treatments at other salons, they last anywhere from 2-4 months depending on the strength of the formula.

Visit date: 5/16/25 Stylist: Carmen

Disclaimer: I understand that keratin treatments are not hair...

Let me just start by saying I am VERY PICKY about who does my hair. I have switched stylists many times over the last few years. I've been to a few in downtown SD, some in Fancy Schmancy- La Jolla, and all over North County and paid way too much for my highlights, I've tried numerous AVEDA salons, and then continued on my quest to find a great colorist, but I have finally ended my search after I met Freddy.

He's great! He's funny, entertaining and quickly builds great rapport with his customers and treats you like one of his best friends the moment you sit down in his chair.

I have uber long, thick hair and he masterfully highlights away until POOF a few hours later my dry, lifeless locks are back to looking beautiful and shiny. The best part is his amazing massages while he's washing away the bleach/dye... You'll fall in love!

The Salon is very cute and trendy too, it's in downtown SD and plays great music. They also serve fun drinks and keep you entertained while you wait.

Definitely worth a visit, but make sure you...