Best Western Downtown San Diego — Hotel in San Diego

After reading the other reviews, which I regret not having done prior to booking, I had two major concerns regarding parking and noise level, both of which turned out to be non-issues; however, a plethora of other concerns arose pretty much immediately upon entering the room. The room is tiny, and two parents and two teenagers trying to co-exist in the space is a challenge. We had to use the ironing board to add extra counter space for our belongings. The crappy wall AC unit blew directly on us while we were trying to sleep, so we had to block it with a suitcase. The “closet” is a nook in the wall with a curtain. The bathroom is so small that it’s even a challenge to get dressed in. Water from the tiny shower leaked all over the floor, so there was definitely no way we would plug in anything in the bathroom for fear of electrocution. The television didn’t work properly, so the front desk person was in our room late at night trying to fix it; he couldn’t. The next day they tried again to fix it, though it still was a challenge to figure out how to actually do things like adjust the volume. Having two hotel staff invading our space during this was creepy and unnecessary if they had been in the practice of checking their equipment before checking in guests. The rooftop terrace is nothing more than a slab of concrete with dilapidated furniture on it and looks nothing like the picture representing it online; that photo is one of the reasons I chose this place, and it ended up being deceiving. The price we paid for the stay, even though it was below the average room price for the area, was absolutely not worth it. Never again will we consider...

After reading the other reviews, which I regret not having done prior to booking, I had two major concerns regarding parking and noise level, both of which turned out to be non-issues; however, a plethora of other concerns arose pretty much immediately upon entering the room. The room is tiny, and two parents and two teenagers trying to co-exist in the space is a challenge. We had to use the ironing board to add extra counter space for our belongings. The crappy wall AC unit blew directly on us while we were trying to sleep, so we had to block it with a suitcase. The “closet” is a nook in the wall with a curtain. The bathroom is so small that it’s even a challenge to get dressed in. Water from the tiny shower leaked all over the floor, so there was definitely no way we would plug in anything in the bathroom for fear of electrocution. The television didn’t work properly, so the front desk person was in our room late at night trying to fix it; he couldn’t. The next day they tried again to fix it, though it still was a challenge to figure out how to actually do things like adjust the volume. Having two hotel staff invading our space during this was creepy and unnecessary if they had been in the practice of checking their equipment before checking in guests. The rooftop terrace is nothing more than a slab of concrete with dilapidated furniture on it and looks nothing like the picture representing it online; that photo is one of the reasons I chose this place, and it ended up being deceiving. The price we paid for the stay, even though it was below the average room price for the area, was absolutely not worth it. Never again will we consider...

This hotel is a little hidden gem in downtown San Diego. Quaint and decorated with flowers, it's a nice break from the tall buildings of downtown.

Pros: *Very friendly staff; receptionists, housekeeping & kitchen staff, everyone is wonderful. *Great complementary breakfast; nice variety & items get refilled promptly. *Nice rooftop terrace. *Nice room amenities; coffee & coffeemaker, blowdryer, lots of outlets, iron & ironing table.

Cons: *Although efficient, but rooms are small, we were 4 people in a 2-queen-bed room & it was difficult to move sometimes. *The beds & mushy pillows were uncomfortable, adding to that, they don't have rollaway beds (because of the small rooms). *The A/C unit is dated & inappropriately located (under the window to the side of one bed), so the person sleeping next to it can get very cold while the person in the other bed gets hot.

I really hope the management (or owner) would pay attention to the problems, because the place is great & has more potential & some of the problems can be fixed with little tweaks & make a...