Days Inn by Wyndham San Diego/Downtown/Convention Center — Hotel in San Diego

Scam, Scam, Scam..This place deserves no stars… This place is most definitely scamming!!!!! First when I made my reservation over the phone with a an agent I was informed that there would be no deposit if I paid cash, then while checking in I was informed I needed to pay $100 in cash if I pay with a debit, and $200 deposit if I pay with cash. So of course I paid with a debit. There a older white man who was checking me in and was clearly under the influence he was acting sluggish, slow responses with his words. He had small talk with me informing me he lives in a uhaul parked on the corner!!! Its the middle of the night and I just needed to lay my kids down. There was a gentleman checking out and was upset because he told the man I gave you $100 and your saying it was $20..he then proceeded to tell me be careful here!! As he left.I didn’t pay attention to it!! I should’ve known then just to leave!!! The rooms are old and not update at all!! My family and I never slept under the covers because we felt uncomfortable. We had our own blankets and pillows!!! and my nephew said there was blood on the wall, and the air conditioning was leaking water all night long.. it was time to check out and I asked for my deposit! But this time there was a young Latin lady working in the front, this was the manager who lived there with her six kids and baby daddy and I know that because the man last night said the manager stays there with all her kids who always running around! Being hella loud and destructive…The manager made a call to the housekeeper about the room and the manager informed me I would not be getting my deposit back because the towels were wet and there was urine in the bed!!!! What??? Of course the towels are wet because we took a shower and the A/C was leaking. The was no urine in the bed because my kids have diapers on. I asked to see paperwork where by $100 deposit covers wet towels…I knew then the game and I wasn’t getting my $100 back.. I blow up and demanded my money of course I couldn’t get it and she called the police!! I never committed a crime so I didn’t understand that!! Of course the police came and informed me they were not able to do anything and this is civil no crime was committed!!! The worst thing was chips on the floor but that’s what housekeeping is there for!! I have stayed in many rooms and the excuse she was giving was clearly her way to just pocket my $100 They are scamming people out of there and money probably using customers card information.. this place needs to be investigated and have the city called on them!!!! Do not go here!!! SCAM,...

The Latino man at the front desk was extremely rude and was taking out his frustration on me for arriving 50 minutes before check-in (at 2:10 PM). My flight had arrived early, and I had luggage with me, so I just wanted to inquire about what my options were. I did not control what time my plane landed, and I obviously do not know what other customers are trying to do. Before I could even open my mouth, he said, "If you're here to check in right now, I can't help you. Everyone is trying to check in early, and I can't get any work done." This is not the way you greet a customer. I had planned on simply changing clothes, dropping off my luggage, and then going to the beach. Since my room wouldn't be ready before 3:00 PM (which is fine), I asked him if there was a restroom in the lobby where I could change into beach attire. He told me that there is, but I couldn't use it because "customers make a mess." This made me really confused, and I started pondering what I should do. I couldn't go to the beach wearing the same clothes that I wore to fly into San Diego. He eventually saw me looking concerned and allowed me to use the restroom to change. I left my luggage at the front, went to the beach, and came back later that evening to check in. The room, as a whole, was not convenient. The closest outlet was in the far left corner, but the bed was more toward the right side of the room. It was really hard to charge my phone and keep it close while I slept. The desk lamp didn't work, so the only light that worked was the one on my nightstand and the bathroom light. At night, it was getting cold, so I asked the front desk staff if I could have just one extra blanket. They told me, "No, sorry. Only one blanket per customer." There were stains on the bathroom door, and overall, I did not have a pleasant experience. I wouldn't encourage anyone to stay in this hotel unless they...

Extremely disappointing experience. We arrived very early for an all day event and the staff was nice enough to allow us to park during the day. $20/day so you know added to the hotel price which is rediculous. They also add $100 deposit to your charge and tell you it will be back in 24 hours. What an absolute lie. This hotel is surely scamming people out of every dollar they can. The room was disgusting. First glance we notice furniture is chipped and old, the walls haven't been cleaned in years I am sure. The floors were covered in scratches and there were random items left in the room making it appear that the cleaning staff didn't do a very thorough job at all. Upon further notice we discovered blood on the sheets of one bed after sleeping in them. All the staff did was say, im so sorry for that I'll cover your parking fee. $20? I could get a number of infections or diseases and they assume $20 is credit enough. BTW after we paid for the room we were informed there's no hot water so no showers for our stay. We spent the whole day in a dirt lot to come back and be told no shower after already paying. The location was not the safest, random people searching for drugs wandering around all hours of the night. This hotel is rundown and needs to be condemned and remodeled. From the amount of 1 star reviews just in the last month I'm surprised they haven't been shut down. We've been attempting to contact the hotel for hours and it takes several minutes for then to answer then we just get left on an endless hold. Do not give this business your money!!! If I could give 0 stars that would...