Brazil By The Bay Market — Local services in San Diego

Not very satisfied with the service as the store has failed to inform the consumer of charges when paying with card. I am writing this as a warning to all shoppers especially Brazilians. A few weeks after being given a total price and then after using their card machine to pay for the purchase, I noticed a second receipt with a $2 charge added. I asked the sales rep why she did not tell me there was an extra fee when paying with card, she acted surprised that I confronted. I explained that there was no sign posted and no verbal warning was given, and that is a failure to follow business guidelines to inform customers of what they are paying for. I asked them to fix it by posting sign and informing the customers of the ATM fee. The customers has the right to know as if paying with cash to avoid the fee is a choice they may take. Weeks passed and even after my complaint, a couple of friends have gone there and were charged the $2 card usage fee and did not see any sign nor were inform of the fee. This not being Trustworthy. Not Fair to the customers. And it is not Ethical practice. If this continues I will file A Complaint with BBB. I have called the store a couple of times to complain to the owner or manager but no response. This is a very shady way to run a business. The things they sell are already over priced. Para o dono do negocio: por favor, Fix it or the nest complaint...

I was thinking if I should write this review or not, because I really like the products they have, but unfortunately their cashier (a woman) treated me so bad yesterday that I’m considering buying somewhere else. I go to this market every month to buy a good amount of items, I’m quick in the store, I’m always very nice and friendly with the cashier, but for some reason she isn’t nice to me at all! Every single time I went there she was rude, but yesterday I got really sad because there’s no reason for her to treat me like that. I don’t know if is personal (I think it’s not since I saw other people complaining about it), but I think this specific woman should treat their costumers better. The impression I have is that she doesn’t like Brazilians, and if she doesn’t like Brazilians buying on this store, she shouldn’t be...

The owner explained that there is a 3.50% credit card surcharge, but no surcharge on debit cards. My wife and I told the owner we would buy with a debit card (a $60 purchase) and didn't realize after getting home and checking our account, that the owner submitted the transaction as a credit anyway. We were charged the 3.50% on our debit purchase. We should have examined our receipt more closely before leaving the store.

Nothing to discuss, we won't...