This was a very nice find in the Gaslamp district, walking distance from my hotel. It was a great opportunity to get out and walk, and go get my first mani/pedi since the pandemic! I had requested a mani and a pedi via website booking (always a pleasure to be able to do that!) and when I arrived, the lady told me that she was charging me for the combo service instead, saving me $30! She didn't have to do that, there's no way I would have known. Like many nail salons, they only accept cash tips, which I hadn't considered, but they had an ATM in the shop where I could get cash. $2.19 ATM fee, but I didn't blink since she'd already saved me from my original expected payment. I also think my Credit Union reimburses transaction fees.
The service itself was very nice! One person did my fingers and another did my toes. The one lady/ owner? was the only person who spoke English much, so the two people performing my service chatted in Vietnamese the whole time - I don't think I could spend an entire hour chatting to a coworker without a break! In addition to the nails, there was a lot of exfoliating, scrubbing, massaging to make it a wonderfully pampering experience. I tried and was mostly successful in making it a mindful experience, just being in the moment, but I was distracted when the presumably homeless man came in yelling at the staff, and I thought about how there's really no support system to help people like that. After they shooed him out, he stood at the window looking in and yelling for a while and eventually wandered off. I'm so very privileged to be able to sit there and be pampered, and it was difficult to return to enjoying the experience. I did...
Read moreThe star I am giving is for the lovely older lady who patiently changed my nail colour because it was a shade lighter than what I had asked. I also enjoyed the pedicure although I have had the same pedicures done in other salons which were cheaper. The place itself is clean and inviting 👍🏽⭐️
The young lady that does acrylic may be good BUT for some reason mine were badly done! It was not worth the price at all and I’ve had better nails done in other areas than what I ended up with at TH. Maybe it’s the style or something she is not familiar with but I am not impressed and will certainly not wish to return for a similar service.
I told them I didn’t like how they looked and they suggested I change the colour of the nails. I wasn’t offered a refund or asked what they could do to make them look better...and as customers came in, they became less engaged in asking if they could do more to change things. Customer service for the price? 👎🏾 I...
Read moreBuyer beware!!! My daughter and I stopped in last week. We chose the $60 pedicure. The older woman said she would hand paint a flower on one of our toenails.
During her massage of my feet, she asked if I wanted a longer massage. I asked how much and she said $15. I said ok, and it was 5 minutes. Next she came at my hands with a bowl of water, and I said no, no manicure. She said I will just trim your cuticles and make your nails shiny. That, she did.
No stones or hot towels during the pedicure, just bare bones. After painting my toenails, I was presented with the bill for the two of us and it was $222. I did agree to the extra $15, but I was sure swindled on the rest. I guess I can’t complain to the credit card company because I didn’t complain at the time, so I’ll just let it go. I just urge you to ask about charges when this sweet woman (she was very nice), starts doing extra...
Read more