Gaslamp Tavern — Restaurant in San Diego

Was unlawfully refused service due to having a service dog. Was told by employee Patrick Booth that we must sit outside, and when requested indoor seating, he explained it's company policy to not allow dogs regardless if they are a service dog indoor seating. He further stated that it's a health code. After I cited that they must be allowed under the Americans with Disability Act, he furthered his attitude and stated he has the right after this unlawful disability discrimination to refuse service as I'm supposedly not a kind person. He stated he has the right to refuse service to refuse service to anyone for any reason, including disability.

All this and there was already a non service dog sitting at the bar, as you can see in the picture with the employee behind the bar inside"

I am a combat Wounded disabled veteran who was with 3 other disabled veterans and 1 family member when this incident occurred and this is absolutely unacceptable.

I will be opening an Americans with Disability Act case against this establishment and encourage the management/ owner of this facility to reach out to correct this discrimination by their employee/manager...

I don't usually write negative reviews but I feel I have to give people a heads up about this one.

My group of 6 and I came here to watch the UFC fight because there was no cover charge. Servers were passive aggressive from the start and made us feel unwelcome. At one point when I tried to order tater tots with a passing staff member, he didn't even look at me, kept walking, and dismissively responded - And I kid you not - "don't ask me." I guess he was a bartender and not a server but he could have at least acknowledged me more appropriately or offered to redirect a server to me.

I asked to speak with management afterwards and they appeared polite, genuine, and understanding of the concern. She said she will speak to the team and did mention that the particular server above was "having a bad day." Still inexcusable imo. Unsure if anything will actually happen.

In terms of food, it was mediocre - but that was fine to me. It's what I would expect from a sports bar.

2 stars for poor customer service that ruined our experience here. Would be 1 star but management appeared to listen. My group and I definitely...

Was recommended by the concierge at our hotel.. Walked down and was greeted by a nice lady as she walked out the bar. We then sat at the outside bar Mohawk wearing bartender ignored us for 10 minutes talking to friends with 3 patrons at bar. Finally came over we asked him to wipe trash from counter he stated he wiped it earlier, Actually had to show him the trash for him to agree to wipe it again and halved wiped it again.. Another 10 minutes go by before he came back with attitude stating in a loud angry voice we can’t vape at outside bar ‘we stated sorry no problem and put it up’ bartender still mad I guess because he had to do his job and wipe a counter off . Stood back rolling his eyes and now 30 minutes have gone by still no drink taken nor order place .. so we left …

Went a few blocks downs to Whisky Girl … Greeting was excellent at doo and bar top … Bartender Loraine went far a no above making drinks and being nice… Thanks whiskey Girl for making our first day start...