I came here because I got a birthday Nike gift card and decided to grab a pair of workout shoes ...This Place is a joke man a true toilet seat, I have not been here in approximately 3 1/2 years and they ended up remodeling and it looks horrible!!! The staff look like zombies and you try some small talk and they got nothing to say or no feedback or not promoting anything(like how did you even get hired) đ¤... So the entrance you would think your walking into an all woman's clothing store, then at the very corner of the back is a tiny little section with like maybe 6-7 pairs of shoes for men (all of them looked ridiculous as well and no cross training or weight lifting shoe options...but they got like 15-20 for woman pairs and a crazy selection of woman's clothing that takes up a good 70% of the store? ...Also the decorative and paint job for inside the store looks horandous! there's something definitely very weird and odd about this place and gives off weird vibes.. I took a step back walked around the mall for a little bit more and then came back and yes my gut instinct was right...ignore this place, and if Nike corporate is seeing this review you guys lost a...
   Read moreâď¸âď¸âď¸âď¸âď¸ I had such an amazing experience at Foot Locker thanks to Sheri L! From the moment I walked in, she greeted me with a big smile and was super friendly and patient. She really took her time to help me find exactly what I was looking for, even checking in the back for my size and offering great suggestions. You can tell she genuinely cares about her customers and wants them to leave happy.
Itâs rare to get that kind of customer service nowadays, and Sheri definitely went above and beyond. She made the whole shopping experience smooth and enjoyable â I honestly left the store feeling so happy with my purchase and the service I received.
Big shoutout to Sheri for being so professional, kind, and helpful! Iâll definitely be coming back to this location because of her amazing attitude and...
   Read moreNike ... please. Please. Please. Listen to everyone. Some of the worst customer service in the world is at this store. Either close the store down (like you did at fashion island in Orange County) ... or revamp the entire staff. No one is helpful. No one wants to do work. While I was checking out .. the manager had to ask the staff 3 times over the walk-ie radio to have more staff come out from the back to help customers cause everyone wanted a shoe or had a question and no one was on the floor to help. The pausing of my transaction makes me wait while for her to find staff to help others... then ordered online ... and was lied to about not having expedited service anymore ... yet the option is on the app. The worker there just looked at me and still didnât offer the 2 day...
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