Acceptional customer service. I first used a Groupon in their Escondido location for a non invasive lipo sculpting procedure. Nico educated me about the benefits of doing multiple sessions. It's not a surgery but helps burn fat if you live a healthy lifestyle and work out. I was willing to do my part. Escondido was far for me so he said I could continue my treatments in Coronado. I did until they moved to downtown which was an even better location for me. After about 5 sessions I expressed that I didn't see great or any results to which they kindly sat down withe offering a different treatment called Hifu. It often depends on each body composition and I am already pretty toned and fit with the exception of wanting to help with more waist hip contouring and some lower stubborn tummy fat. Note, I am 52 but used to be a dancing athlete, meaning my muscle memory is good. My smaller frame responded much better to the Hifu treatment and with a combination of diet and exercise I am seeing very nice results! What I am most impressed with is how friendly and accommodating everyone was. I really appreciate the fact that they would accommodate, adjust and extend the treatment without additional cost. I'm very happy with the result after completing my sessions and can highly recommend this biz. Andrea, Adriana, Angie, Mae and Nico are a fantastic team. I always felt welcomed, treated with respect and care. Very clean facilities every location, Escondido and downtown. Thank you...
Read more, she was being so pushy and took my phone! She said oh because you’re young I thought you’d need it to afford the package. I was upset but have been having issues with acne scars lately, so I still continued with the package because I really wanted to try microneedling. It was 6 treatments and my first one was a facial, which they scarred me even more. They go so rough and pick at pimples that are not ready. I have gotten many facials in my life but this was the first one where they were so rough that my face was hurting that night. That’s not it though. I tried booking the microneedling but the nurse kept cancelling because they kept calling off. That’s where I got frustrated and decided to finally ask for a refund. BUT THEY STILL HAVENT GIVEN IT TO ME! It’s been over a month and I have reached out to them and at this point I think they are scamming me. If you want to give them a try, don’t even think about it. Give your business elsewhere as this med spa does not deserve it, they do not know how to...
Read moreThey had instagram add for$59 for facial. I booked it and came in. One of the staff took me to a room trying to sell me $1500 “deal” that was available only this particular day. She said the one I booked will not help me at all. She said how I expected to get any results from the treatment that was $59. When I said I needed time to research about it she opened her phone and googled it and showed me it is very effective and I have to buy the package now. After a refused her attitude changed towards me and she had me to wait in a waiting room. After an hour waiting I left.what a waste of time! So it is total scam be careful and don’t fall into their trap! Don’t waste people’s time! Our time as...
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