The Lindley — Local services in San Diego

Are you someone that likes the newest & is wanting to live in your own personal oasis somewhere that is truly unique & different that blends multiple amazing vibes and energy that is in a class of rental real estate that truly feels and is completely in a class of its own compared to all of the other high rises in San Diego? You found her, her name is Lindley! The staff did such an amazing and detailed hands on job! Tony & Kaii are EPIC! You are so lucky to have them they are such a vibe and so patient and let me take my time really looking for what I wanted and multiple times. They are perfect such high quality talent. They have amazing personable personalities, hands down the best professional leasing staff I’ve experienced. They represent a quarter billion dollars well (the cost of that property). They are the face of the Lindley & they do it WELL! They’re so cool! Recognize them that is my one request for the company and leadership to really do something nice for them and recognize them I took my time drafting all this because they were really impactful. Yes it’s a business transaction of course but beyond that they made it very personable and comforting and exciting. Like superrrr patient because I spent a lot of time looking at floor plans and colors and floors and not once did either of them rush me they moved at my pace in fact they took the feedback & my needs after viewing each unit during the tours and further right fitted me to what is the perfect unit for me. Both Tony and Kaii ultimately landed on showing me the unit that was the one for me so they are clearly super amazing at their jobs if they both ended up with the same results and is the unit I definitely would've selected. Can't wait for those views! They both listened to what I was looking for and they both right fitted and suggested to me the perfect unit I chose based on my wants and needs. They were truly focused on not just finding "an apartment" but the right one that works best for you and what will feel like home for you. That is the perfect unit for me height, the biggest open floor plan and the color scheme. They were so honest and open and helpful like truly detailed and cared and compassionate I’ve never experienced that in any leasing office anywhere they’re fancy!! I chose this property over everything else in the city so I must’ve liked it :) The talent acquisition team was so spot on with Tony and Kaii HR did an amazing job! Please max out their pay range they deserve it and they bring the place to life with sophistication. It’s not a traditional leasing office feeling like an “apartment” it was much more premium and elevated. Who would complain about resort/hotel feeling amenities over standard apartment amenities I’d rather live in a resort or hotel or feel like it at least vs a regular apartment that’s a perk! That’s an upgrade! This whole hotel subject there is no such feeling even knowing that I couldn’t even tell you where there is a “hotel” there was plenty of working spaces and pool availability all the times I toured. There is so much space because of the hotel/resort feeling style amenities much nicer than any apartment. It’s an upgrade not a complaint. This whole hotel concept couldn’t even tell you where or what that is because the amenities are expansive vs a regular apartment best of both worlds! Those negative reviews don’t reflect reality I didn’t experience or see any of that there was like 2 people if that at the pool and plenty of working spaces. I’d rather live in a hotel or resort over an apartment who wouldn’t this gives you both home/apartment with vacation style amenities. The tours and experience with this property is in its own lane compared to the others in city. They are jealous of the Lindley and it showed in their tours. The Lindley sells itself. If I took the time to write this review it was very thoughtful and sincere good talent deserves to be recognized. It’s people in organizations that make or break something. I haven’t been excited for an apartment ever like I am for this one!...

FLEE NOW! DON’T DOOM YOURSELF TO THE LINDLEY NIGHTMARE!

If you’re eyeing the Lindley for luxe living or—God forbid—considering a lease, stop. This overpriced dumpster fire will torch your sanity and wallet. Whether you’re curious, desperate, or trapped here googling to confirm your misery, heed this: DO NOT COME.

Shared Amenities? A Public Carnival!

The first few floors are an Airbnb free-for-all, with hotel guests sharing your “exclusive” floor 7 amenities. Pool, sauna, gym, cold plunge—overrun by randos who snag cheap rooms downstairs. You, paying 4-12k+ a month? Just another schmuck in the chaos. They “forgot” to mention this during the lease pitch. I met a hotel guest hosting a 30+ person kiddie birthday bash on a Tuesday—strangers splashing in your pool, hogging the hot tub, leaving pizza crusts. Management? Shrugs. No rules, no enforcement, just interlopers treating your amenities like a Vegas dayclub.

Gym: Towel-Free Tragedy

Decent, but the promised cold towels are a myth. Hotel guests swipe them, leaving the fridge empty, mocking your sweaty despair.

“Free Kombucha”? Lies!

They hyped endless kombucha as a bougie perk. Reality? Canisters are dry. Top-floor bar, floor 7, kitchen—empty. They dangled this “amenity,” then yanked it without a word.

Sauna: Dim and Depressing

Fine, but half the lights are out, casting a gloomy vibe management won’t fix. It’s giving abandoned spa energy.

Cold Plunge: Biohazard Nightmare

The cold plunge is so vile it allegedly summoned the California Department of Health. Now “closed for maintenance” (read: shut for being a health risk). Hair, skin, oil, murk—residents found proof the water wasn’t changed for over eight days. Blame hotel guests treating it like a swamp. Management’s fix? A “rinse off first” sign with one bathroom per gender. Want to hop from sauna to plunge? Wait for someone to finish showering or break their pointless rule. Idiotic design, spineless management.

Pool: Guest-Infested Hellscape

Nice… when you can use it. Hotel guests swarm, their blue-and-white towels screaming “I paid $99!” Underwater speakers? Broken. Hot tub? Packed with strangers. Finding a chair on weekends? Better luck winning the lottery.

Hot Tub: Freezing Fiasco

Overrun by hotel randos who press the emergency button, killing the heater. Result? An ice-cold tub that takes days to warm. Management’s too dim for a “DON’T TOUCH” sign.

Parking Garage: Lawless Lottery

Your rented spot? A revolving door of mystery cars. Security is a myth—anyone can park next to you. Wrongly parked cars get towed. Guest parking? Pay extra and reserve, a “forgotten” detail. The Lindley doesn’t manage the parking app or company, so you’re met with shrugs when things go wrong.

Top-Floor Amenities: Not Exclusive

Supposedly residents-only, but hotel guests sneak up, lounging in your space. Gas fire pits? Always broken from emergency stops. Maintenance takes eons.

Management: Ineptitude Masterclass

Legendarily awful. Weeks to respond, if at all. The Assistant Manager is unhelpful; the manager, a ghost. Leasing agents are sweet but clueless, dodging truth to keep the machine running. Jennifer’s the lone competent soul, but she can’t save this ship.

Front Desk Security: Missing

No guard at night, weekend nights, or early mornings. Packages vanish. Ask for their hours during a tour—in writing.

Elevator Fobs: Cruel Odyssey

Unreliable fobs fail to scan, stranding you or rocketing you to the wrong floor. It’s Russian roulette with your patience. The moving elevator was fixed after months, but no apology.

Butterfly Front Door: Security Theater

The Butterfly system was broken for months, only recently fixed after complaints. The Bluetooth unit door lock they promised? Never worked. KASA hotel guests get a static front door code—randoms from 2024 can still waltz in.

Mail Room: Thief’s Paradise

Door propped open, inviting package pirates. The barcode scanner for lockers is useless—you’re typing full credentials every time like it’s...

Please read this before signing a lease. Our experience at The Lindley raised serious concerns about safety, privacy, and tenant rights.

We no longer live there because the building released us from our lease after repeated unauthorized entries by a male maintenance worker. He came into our apartment multiple times without notice or permission, despite written instructions that no one could enter unless we were informed and approved it. The last time, I was in the shower! in a very vulnerable situation, and I saw him.

After repeated gaslighting from management, we demanded to be released from our lease. They agreed, because they knew they were at fault. The staff member faced no consequences and continues working in the building, still entering other residents’ homes without notice.

This happened more than once. The first time, I was home sick. The second time, we were out of town and only knew because of security cameras. No notice. No explanation.

When we reported the last incident, management defended him immediately. They claimed he “stopped in the kitchen” and “did not see me” even though they were not there. If he really stopped in the kitchen, a place I can’t see from where I was, then the million-dollar question is, how did I realize he was in my apartment? The gaslighting was extreme. He lied, was extremely rude, and acted like we were making it up, while management backed him without question.

There was no service ticket, email, call, or written notice. This is not only negligent, it is illegal. According to California Civil Code 1954, building staff are not allowed to enter a tenant’s unit without 24 hours written notice, except in emergencies. This was not an emergency, not even a ticket, and there was no notice.

Other residents have had similar experiences. One woman who lives alone told me the same staff member entered her unit without her knowing, and she felt extremely uncomfortable. This is not a mistake; it is an ongoing failure to protect tenants.

The place has other major safety problems. Strangers walk freely into the building. Cars are unplugged from chargers in the parking area. Guests from the Kasa hotel inside wander residential floors, sometimes barely dressed and with drinks, leaving trash behind. Teenagers who do not live there hang out in common areas. Unhoused individuals have been found inside.

Cleanliness and maintenance are poor. The gym is often messy. The jacuzzi is dirty. The cold plunge is almost always broken, and the water is murky when it works. We have seen dog urine in hallways and shared spaces, including one incident where an unleashed dog urinated on the rooftop and the owner ignored staff.

Management, especially leadership, is unprofessional and inexperienced. There is no real security, and concerns are dismissed. They lie in reviews, gaslight residents, and prioritize image over safety. Many staff members live in the building, blurring lines between professionalism and personal convenience.

The only person who consistently acts professionally is Triana, the concierge. He listens, helps, and treats residents with care. Sadly, he is the exception.

True luxury means service, safety, respect, and well-maintained spaces. At The Lindley, amenities may look good in photos but are often broken, dirty, or mismanaged. The building is not safe, and management does not protect your privacy.

We left because we could not live in a place where safety and privacy were ignored. No one should feel unsafe in...