Southwest Jewelry — Local services in Santa Fe

I would absolutely (NOT RECOMMEND) this place to anyone. When walking into the store he’s very nice to you and butters you up so you buy. Once he gets you to purchase an item that’s not even the fit your looking for he charges extra to make it the size you need, we were okay with him making it to my size and we did pay for that service two. Once I received my ring back I expected it to be my size, come to find out it wasn’t my size and I got an allergic reaction from it my skin turned black then I got hives on my skin, it was also very over priced. I went back to return the item and very conveniently he told me that he doesn’t do refunds for the items purchased at his store. I looked for them and they are so small you can’t see them at first glance once you walk in. Any ways I explain to him that I was having that reaction and I really needed the refund because it was causing a health condition and was hazardous to me. When I said that he started raising his voice and then started yelling and pointing, even when I was at a normal tone to him the whole time. I believe no grown man should be yelling at a 5”1 girl in the way he did, I did feel upset and he did get to me I did tear up because i wasn’t believing how such behavior this man was showing; when we were purchasing this for my birthday. I hope he can think about his mother daughter or sister and see that if it was his family he would’ve probably been mad if a person spoke to them in such way and did the same to them. I can’t believe that people like this, like to scam students that are just scraping through. I hope this doesn’t happen to anyone else and look out for the (NO REFUND) (OVER PRICED ITEMS)...

I would not say they have the best prices, or best jewelry. I went in wanting 2 pairs of earrings for my nieces. The man in there kept hussling me to buy more. He pushed a small turtle necklace on me. I kept saying no and he would just drop the price more and more. I did not know you could negotiate. Had i known i would of asked to pay 25 for each earring set. cause thats what they were worth not 70. One of the earring has a odd boilded metal look, kinda like what plastic gets when it starts to melt. I know the earring are sterling silver. So i dont know what it can be. I am going to try and clean it in hopes that it comes off. I think the guy saw my last name on my debit card and felt i was some rich person although i am not. After i purchased the earrings he started pushing the turtle necklace on me which i did not like. Being that he was still holding on to my debit card from my previous purchase, i could not just leave. The small necklace apperently cost 275 for the turtle and 200 for the chain. I spent 150 that i did not have because of how uncomfortable i was made to feel. I only give 2 stars because had i not been pushed into making another purchase i would of been a happy, customer. I wouldnt of felt uncomfortable and i would of...

DO NOT SHOP HERE!!!!!!! My husband & I had the unfortunate experience of entering this overpriced establishment. When I asked to see a pendant I was interested in, Assad was friendly, however, when I inquired about the price (which was written on the pendant as $465), he quickly became aggressive & told me that he would “cut me a deal at only $750”. I told him the price was shown as $465, & he told me the price was higher for the pendant as it was 2-sided. I told him I wasn’t interested & he began insulting my husband & I, calling us cheap, & telling us we were a waste of his time & he shouldn’t have shown us his jewelry if we weren’t planning to buy it. He clearly has no understanding of how shopping works, & no respect for people at all. He was only friendly when he thought he might make a sale, & then became smarmy & absolutely horrid. This was a shocking & disgusting experience & I’m so glad he didn’t...