Gabba Gabba Hair — Local services in Seattle

I’ve had four appointments with Devona so far, including haircuts, hair sparkles, and partial color services(mini foil😅) Until today, I was generally satisfied despite some minor issues. On New Year’s Eve, I was taken in late for a simple hair straightening and sparkle appointment, with no prior notice or explanation. Jenny had to wash my hairs thanks to her by the way. She was super running late, and this added a 1.5-hour delay to my super busy job. Still, I remained understanding. On January 28th, I had my first color appointment where we added blue highlights to my previously virgin hair.(Mini foil service) I left very happy. That appointment took 3 hours and 15 minutes. Over time, the color faded and shifted to green, purple, and white tones, so I booked another appointment for 10 AM today to refresh the color with the same service – a mini foil. She applied bleach then purple. Everything was fine until another client showed up at 12:30. From this point on, things went downhill. Although I understand time management issues can happen, I remained polite throughout. The purple color that I only wanted to add to the middle was applied to my entire hair in a careless and hasty manner and I was kept waiting for 37 minutes. My hair needed to absorb the dye. At the same time, she started her other customer. So far, there is no problem, I can understand all of them. My hair was washed to be finalized and when I saw the green and white hair strands that remained as I came this morning, I was very disappointed. She was telling that my hair didn’t absorb the dye properly because of the previous bleach. But if that were the case, why wasn’t this an issue back in January, when the exact same process gave perfect results? To make matters worse, she cut the front of my hair without asking. The result was something even she seemed embarrassed by, and once she noticed my dissatisfaction, she started blaming my hair again. She asked me to come back next week for a fix with Vivid Service. I was not ok to come back and do same process again. She said lets plan for next week and we decide for Tuesday morning and repeatedly said it would be “no charge.” However, when I went to pay today, I was charged $185 instead of the $95 I expected for the mini foil. Apparently, a vivid color service had been added without my knowledge. When I asked about it, she couldn’t explain clearly, only that next week’s fix wouldn’t be charged. But I was already being charged for both services today. Excuse me? I know basic math. If a loyal, returning client is unhappy with the service, asking them to come back while charging them for two rushed, careless services is unacceptable. Later, another staff member—possibly Michelle—got involved and tried to insist the service I received today was a vivid + mini foil worth $185. She had no idea what was going on at the same time. I explained that in January, I had booked and received the exact same service for $95, which was why I booked the same mini foil appointment today. She eventually checked my history, saw I was telling the truth, and corrected the charge. Bottom line: If you can’t manage your schedule, don’t take on appointments you can’t properly handle. Don’t rush through a service, fail to deliver, and then blame the client while trying to upsell. No one earns money easily—and certainly no one wants to throw it away like this. Up until now, I had always shown understanding for small mishaps and even recommended this place to friends. After today, I won’t be doing that again, and I won’t...

I've been a customer of Michelle's for oh, about 14 years. When I had just moved to Seattle, I was of course, ISO a hairstylist. She was referred to me by a common connection who has similar hair to mine: thick, wavy and oftentimes unruly. Michelle was a godsend because never before had anyone known what to do with my lion mane. She tamed the beast. We've done short and punky; we've done long and mermaid. I've been her hair model. The works. After 14 years, I feel like I've grown up with her. Because....hey, what good is a stylist you can't talk to? Well, look no further as you'll have it all with this kind-hearted, talented, fierce, and fantastic woman. I'm a big fan of hers, her work, and her...

I couldn’t post two reviews, so I’m going to separate this one for my hair and my nails :)

1. I love getting my hair done here! Tarynne always takes the time to really listen and understand what I want. She knows exactly how to work with my specific hair type and color, and the results are always perfect.

2. Absolutely superb work on my nails by Zoey! She did my nails quickly but with incredible precision and quality! Though it’s been a few days, and I am just taking this pic, they look perfect. Very pleasant and professional, too.

At my age, I thought nothing could surprise me anymore, but I was truly impressed by both the quality and the price. Highly recommend...