James V. Hu, M.D. — Local services in Seattle

Do not waste your time coming here.

I would give this guy negative stars if it would allow me to.

My first visit there, I get there a few mins early. The receptionist got me checked in and sent me back to a room. Although other reviews on her were negative, she was quite prompt in her duties.

After about 30 mins of waiting, I stepped out to ask if I was going to be seen. She looked surprised, and didn’t know I was waiting still. When she went looking for James, she found him doing an unplanned procedure. When she told me, I was immediately frustrated and asked what this meant for my appt. She then went to ask him how long he would be, he gave a short response and said not long.

15 mins pass, still nothing. So I walk out and he’s standing there just talking to another patient in the lobby. Still doesn’t say anything to me so I continue to walk to the receptionist to request a refund on my copay. He looks at me and says, I can see you now. And I respond confused telling him I don’t have time. He then shrugs his shoulders and goes back to the office rooms.

Even the receptionist was shocked. I expressed disappointment and frustration that he didn’t even apologize for wasting an hour of my time. She said that it’s rare that he apologizes so I asked her to bring him back out so I could explain to him what he did wrong.

When I get to him, I tell him that his actions are ridiculous and unprofessional. He went on to blame the receptionist as if she was supposed to read his mind, then says he was taking care of his patient the way he believes he should, as if he couldn’t step out before he started his non emergency procedure to tell me - hey, I’m sorry this is unexpected can you wait or would you like to reschedule. Or have the other patient wait since it’s non life threatening!

But of course, he is oblivious to his unethical, unprofessional, and lack of patient courtesy ways that he thinks it’s everyone else’s fault but his that he didn’t communicate appropriately.

After I told him about himself, he got all worked up and said, well clearly you shouldn’t be a patient of mine. And in my head I was thinking... Duhhhh!!! Hell no I wouldn’t take you as my doctor, you are horrible! Your character, your practice, it’s all a joke!

And please don’t get me started on his bootleg, 1950’s office. All the money he is taking from his patients, he needs to invest in his old, crusty ass office. I was honestly questioning even staying after I walked in because this place was so dingy.

Mind you, as I was waiting, I looked at the reviews online and there were similar stories to mine. So I should have known better and researched before o went.

Say at that to say, this place sucks. Please don’t go here. It is an abomination compared to the worst...

The service is HORRIBLE! The only reason this secretary has a job is due to the culture difference with the doctor. I suspect the doctor probably has no idea she is treating people so bad OR he knows but gets her so cheep he does not care.

Either way AVOID this weird office. Was looking to save a buck for one of my patients that had a mole to remove but 6 months later I have him at a new doctor in Bellevue.

New doc asked if I had the lab results, and that's when I realized Dr. Hu never sent them or even called! I waited 3 months for the results and a summary of our next steps so I finally called today to discover that "The doctor does not call to give results of lab work".

The lady roasted me over the phone and pretended that this somehow was a normal procedure at dermatology firms and I was somehow different.

STAY AWAY!!!!!!!!!!!!!!!!!!!!!

Back to Bellevue dermatologists! Forgive me for trying to save a...

Absolutely incredible doctor, best physician I've had in my life, and that is not an exaggeration. He gives it to you straight, is deeply knowledgeable, and is clearly a free-thinker (difficult to find in medicine these days, for some inexplicable reason). Just wish I could see him as my GP rather than as a derm only. Truly don't know what the negative reviews are about - there were two receptionists, both very polite. Office is in a very clean medical tower with an incredible view of Seattle. Med assistant was brief and kind. Dr. Hu is the only doctor I've had that is willing to spend the complete allotted time to discuss anything - even if not directly related to skin concerns. I've had this experience each time I've visited, so if things are running a few minutes behind schedule, don't worry and understand he's going to give you...